Since it is easy for dentists and their teams to get caught up in the day-to-day flow of patients, it’s easy to lose focus on the bigger goals of the practice. How then do you motivate your team to take the patient experience and the practice to the next level?
Start by involving your team in the construction of your plan of action. Can everyone articulate your goals for the practice? More than likely, your team is vague about those plans. In addition, your team most likely has ideas that will strengthen your plans for growth, and by allowing them to contribute to the direction of the practice, you generate greater buy-in.
The second way to motivate your team is to put your plan somewhere that is visible. If you have a morning huddle, post your plan of action where everyone can see it, and then return to the plan during huddles and team meetings to gauge progress.
Finally, do not be afraid to delegate. Too many times dentists try to carry the practice on their own, hesitant to get others involved with the steps necessary to add more new patients or boost production and collections. By engaging your team, you not only spread the workload, but you again get greater buy in with the direction of the practice.
Motivating your team takes some effort and planning. As John F. Kennedy once said, “Things do not happen. Things are made to happen.” By motivating your team appropriately, you will make sure that beneficial change is set in motion and made to happen.
Learn more about how Fluence’s dental practice consulting can help you build stronger teams.