Fluence is very excited to announce the publication of a book by Mike Smith, CPA, SPHR: The Path to Greater Dental Practice Success. Mike has taken his passion for coaching dentists and teams and created a ten-chapter book that outlines how to take your practice to the next level. The book incorporates the best of what Mike has learned over the last twenty years while guiding practices to greater levels of success.
The Path to Greater Dental Practice Success shows dentists and teams how to do the following:
- Boost practice growth by attracting and retaining great patients.
- Increase treatment acceptance by guiding more patients to say “yes” to needed treatment.
- Develop strong, cohesive teams that deliver outstanding customer service.
- Build efficient and productive schedules that consistently run on time.
- Show patients they are valued with every appointment and interaction.
The 122-page book is now available for clients, and we also have an e-book option. Please reach out to your manager or partner to request a copy.
In addition to the book, Fluence is also eager to let you know about four new webinars available on our website (click on the Resources tab). Mike recorded the webinars to provide additional resources for dentists and teams. Each webinar shows how to implement key points from his book. Also, the webinars provide valuable information in an efficient manner—each webinar is under 30 minutes. The webinars focus on the following topics:
- Creating schedules that are efficient and productive.
- Using phraseology that builds value for recommended treatment.
- Attracting and retaining more patients.
- Increasing treatment acceptance with easy-to-follow recommendations.
You can expect more webinars soon in addition to blogs that highlight material from The Path to Greater Dental Practice Success. We are excited to share these resources with you and to provide the support you need to make 2021 a great year.