Make Integrity Contagious
Why is it that people act differently in a group than they would individually? Why would organizations put such little value in customer service, honesty, or the public good while doing everything… Continue On +
The Importance of Reconciling Your Accounts Receivable
As a client of Fluence, you are likely aware that we tie down your accounts receivable (AR). What does this mean and why do we do it? During the reconciling or “tying… Continue On +
Team Approach to Scheduling
Who is responsible for filling openings in your schedule? Many dental teams respond by motioning toward a stressed-out member of the front office team who has regular nightmares about cancellations. But if… Continue On +
Simple Tips for Coding Dental Exams Correctly
One of the most common questions dental teams ask is how to use the D0180 code for comprehensive periodontal evaluations. Some practices have used this code incorrectly when a hygienist does full… Continue On +
Recharacterizing your 2010 Conversion from Traditional IRA to Roth IRA
We are writing to inform you that if you act by October 17, 2011, you have a last chance to “reach back” and change the nature of IRA contributions (including conversions to… Continue On +
The Trigger of Innovation
Emergency responders everywhere may soon add a plunger to their CPR repertoire. Yes, a plunger. The FDA is currently testing the ResQPump, which studies have found to be at least fifty percent… Continue On +
Is it the Right Time to Refinance Your Home or Practice
When asking if it is the right time to refinance, there is no blanket answer for every person; refinancing makes sense when you can reduce the costs of the loan. Interest rates… Continue On +
What Dental Teams Can Learn from Disney
If you have ever stood in line for a ride at Disney World, you are not the only person who notices how slow the line moves or how many upset children are… Continue On +
Relaxation Leads to Inspiration
Now you have the perfect excuse to take time off: relaxation leads to inspiration. A recent article in the Wall Street Journal by Barbara Haislip explores insights experienced by entrepreneurs while on… Continue On +
Relationship Crisis
Before blaming the economy for any struggles, I encourage dentists and their teams to search for another type of crisis. A relationship crisis. A relationship crisis can hurt a practice in two… Continue On +
Find the Bright Spots
Why are some challenges with teams or businesses so hard to correct? Maybe we fail to spend enough time learning from the bright spots. In 1990, the Save the Children foundation, which… Continue On +
Preparation Prevails
One hundred years ago in 1911 two teams raced to be the first explorers to reach the South Pole. Norwegian Roald Amundsen competed against his British rival, Robert Scott. Not only did… Continue On +