Patient Push-Back Does Not Signal Retreat

The French Mathematician Rene Descartes once said, “The first precept was never to accept a thing as true until I knew it as such without a single doubt.”  If Descartes was alive… Continue On +

What Matters Most to Your Dental Patients

One of the most important aspects of increasing treatment acceptance is to give your dental patients what they want.  When I work with dentists and teams on fine-tuning their overall patient experience,… Continue On +

Getting the Most Out of Plan B

The mathematician James Yorke once said, “The most successful people are those who are good at Plan B.”  How effective are you at shifting gears when things do not go as expected?… Continue On +

Motivation is Contagious

Since you are a leader, you often faced with how to motivate your team.  But how do you motivate yourself? The philosopher William James once said, “Act as if what you do… Continue On +

Practice Transitions

When a dental practice is sold there are two options for structuring the deal; as a stock sale or as an asset sale.  It is very important to understand the differences prior… Continue On +

The Personality of a Good Team

If you do not like everyone on your dental team, is that a bad thing?  It depends on the reasons for your feelings.  If you struggle with the personality types on your… Continue On +

A Secure Practice Includes Passwords

If most of us are concerned about security, why do we make it so easy for hackers to crack our passwords?  This is an even bigger deal when you are entrusted to… Continue On +

Building Consensus with Martin Luther King, Jr.

Martin Luther King, Jr. was not only a great civil rights leader; he also knew a thing or two about leadership.  He once said, “A genuine leader is not a searcher for… Continue On +

Overcoming Real Adversity

Have you ever wondered how well you would stand up to real adversity?  I mean the real stuff. Imagine, for example, that you survived a plane crash, and you are now in… Continue On +

Placing Value on Pain Relief

Do you think a dental patient is happy when you relieve that person’s pain or alleviate some type of discomfort?  Of course your patient is happy.  Why then do so many dentists… Continue On +

Making the Most of CAD/CAM Technology

If Santa brought your dental practice a CEREC or an ED4, it’s important to keep several things in mind. Your front office team will most likely have questions about how to bill… Continue On +

Helpful Tips from the Highly Productive

Someone once said, “Nothing makes a person more productive than the last minute.”  But what if you want to avoid the stress of the last minute and consistently utilize better habits. This… Continue On +