Unwrap the Gift of Gratitude
A common behavior is for us to assume that people in our lives know we appreciate them. There is no doubt we feel sincere thanks about the many positive ways people work… Continue On +
Understanding Tax Brackets
Tax practitioners are often asked what will happen with regard to changes in tax law in 2013. Rather than try to predict what will happen, a concrete example of how tax brackets… Continue On +
No Time Like the Present to Plan
Alan Lakein, who has written extensively about time management, once said, “Planning is bringing the future into the present so that you can do something about it now.” There is no time… Continue On +
Common Courtesy
It is an exciting time. We just made it through Thanksgiving and Diwali; coming up we have Christmas, Hanukkah, Kwanzaa, Winter Solstice, Boxing Day and New Year’s Day. This is all assuming… Continue On +
The PPO Dilemma
A common challenge faced by dental practices over the last few years is how to attract more new patients. A dentist and team may be doing everything right to attract new patients… Continue On +
Benchmark for Success: New Patient Calls
Rainfall, football, presidential campaigns…there are statistics for everything and benchmarks that can be used to measure many different successes and failures. Dentistry is no different. Whether you are trying to grow your… Continue On +
Billing for “Difficult” Dental Cleanings
One of the most common challenges with past-due dental patients is the expectation that everything can be accomplished with one visit. Necessary x-rays, the exam, and the cleaning all in one hour… Continue On +
Hire Team Members Who Are Coachable
When a problematic employee is not working out in a dental practice, one of the biggest reasons is the person is not coachable. Yet trying to determine if a potential new hire… Continue On +
Do Not Start a Budget
Instead of starting a budget, you should start a money management system. Seriously. The word budget sounds like a bad word. It makes people think of restriction, constraints, and rules. A money… Continue On +
Tax Overhaul Likely Coming Soon
Now that the election is behind us, hopefully Congress and the White House will get together and reform what has become an ever expanding and complicated Internal Revenue Code. We have been… Continue On +
Sharing When It Matters Most
During the past week it has been disheartening, to say the least, to watch and read the reports of the devastation inflicted on the east coast by hurricane Sandy. Although, there have… Continue On +
Empower Your Team to Go Beyond Job Descriptions
We all lose when teams are not empowered to respond to relevant situations that go beyond their job description. An extreme example of this is the hierarchy of the London Underground: the… Continue On +