Fee on Insurance Policies to Support Patient-Centered Outcomes Research Institute

The Affordable Care Act establishes a private, nonprofit Patient-Centered Outcomes Research Institute (PCORI) that is responsible for conducting comparative clinical effectiveness research and providing information to help health care providers evaluate and… Continue On +

Steer Clear of De-Motivation

If you want to improve morale in your dental practice, you need to not only consider how to motivate your team, but you also need to recognize habits that de-motivate them.  Too… Continue On +

Top Ten Myths About Introverts – Part II

The widely anticipated release of part II of the myths about introverts has finally arrived.  If you missed part I, check it out in our blog library. This information came from a… Continue On +

What Do Your Patients Want from Your Dental Practice

Recent research by The Rain Group, which is profiled in an article in Inc. magazine, offers some interesting insights into what drives customer behavior.  Applying this information to your dental practice will… Continue On +

Key Ways to Motivate Your Dental Team

Since it is easy for dentists and their teams to get caught up in the day-to-day flow of patients, it’s easy to lose focus on the bigger goals of the practice.  How… Continue On +

New HIPAA Provisions for Patient Rights

Do not be surprised if a patient asks you to not bill their insurance company for a specific service.  It may sound like an odd request, maybe even something that is prohibited… Continue On +

Top Ten Myths About Introverts – Part I

I think most people believe they have a good understanding of what it means to be an introvert.  In this two part series, we will uncover some of the myths about introverts. … Continue On +

Document, Document, Document!

On one hand electronic claim disbursements are a very good thing.  Dental practices get paid much faster.  On the other hand the quick turnaround can make you think the insurance claim was… Continue On +

The Value of Appreciation

If you want to get more from your dental team, consider giving something in return that goes beyond pay and benefits.  Consider how you can do a better job of expressing your… Continue On +

Final Paychecks

When does the final paycheck need to be paid? What can I withhold from the final paycheck?  Can I hold the check until I receive company items back from the employee?  Can… Continue On +

The Power of Small Innovations

Small innovations are sometimes the most important.  Just ask Jeffrey Karp, a researcher and professor at the Harvard Medical School. Karp and his team are working on an innovative means to make… Continue On +

Where’s My Refund?

There used to be a fast-food commercial where an old lady, with a crusty voice, yells “where’s the beef?!”  This year I have been reminded of that commercial many times because it… Continue On +