Top Ten Myths About Introverts – Part II
The widely anticipated release of part II of the myths about introverts has finally arrived. If you missed part I, check it out in our blog library. This information came from a… Continue On +
What Do Your Patients Want from Your Dental Practice
Recent research by The Rain Group, which is profiled in an article in Inc. magazine, offers some interesting insights into what drives customer behavior. Applying this information to your dental practice will… Continue On +
Key Ways to Motivate Your Dental Team
Since it is easy for dentists and their teams to get caught up in the day-to-day flow of patients, it’s easy to lose focus on the bigger goals of the practice. How… Continue On +
New HIPAA Provisions for Patient Rights
Do not be surprised if a patient asks you to not bill their insurance company for a specific service. It may sound like an odd request, maybe even something that is prohibited… Continue On +
Top Ten Myths About Introverts – Part I
I think most people believe they have a good understanding of what it means to be an introvert. In this two part series, we will uncover some of the myths about introverts. … Continue On +
Document, Document, Document!
On one hand electronic claim disbursements are a very good thing. Dental practices get paid much faster. On the other hand the quick turnaround can make you think the insurance claim was… Continue On +
The Value of Appreciation
If you want to get more from your dental team, consider giving something in return that goes beyond pay and benefits. Consider how you can do a better job of expressing your… Continue On +
Final Paychecks
When does the final paycheck need to be paid? What can I withhold from the final paycheck? Can I hold the check until I receive company items back from the employee? Can… Continue On +
The Power of Small Innovations
Small innovations are sometimes the most important. Just ask Jeffrey Karp, a researcher and professor at the Harvard Medical School. Karp and his team are working on an innovative means to make… Continue On +
Where’s My Refund?
There used to be a fast-food commercial where an old lady, with a crusty voice, yells “where’s the beef?!” This year I have been reminded of that commercial many times because it… Continue On +
How Worried Should You Be About Getting Audited?
At first the above seems like a fairly ill-defined question to ask. It’s a bit like asking “should I be concerned that one day a tree is going to fall on my… Continue On +
Curbing Cancellations
One of the most frustrating things for a dental front office team is to build a productive schedule only to see it fall apart from cancellation after cancellation. At times this may… Continue On +