Medicare Decision Tree for Dentists
Do you see any Medicare eligible patients? If you are in the small minority of dentists who can answer “no” (primarily pediatric dentists who do not see disabled patients on Medicare), then… Continue On +
Getting Things Accomplished in a Dental Front Office
Block scheduling is not just an effective way to productively schedule dental patients, it is also a valuable tool for the front office team. Many dental front teams struggle to keep up… Continue On +
Why Medicare Deadlines Matter for Dentists
Even though Medicare Part B covers very few dental services, ignoring the June 1, 2015 and December 1, 2015 Medicare deadlines can have a profoundly negative impact on your dental practice. If… Continue On +
How to Handle Negative Online Reviews
What do you do when a dental patient posts a negative online review of your practice? A lot of dentists reach for the panic button just after they hit a punching bag.… Continue On +
Leaders Show the Way
What does it take to fine-tune your leadership skills? Consider what John Maxwell once said about the subject. “A leader is one who knows the way, goes the way, and shows the… Continue On +
Is Dental Treatment Really Needed?
Dentists and clinical teams are empathetic by nature, which explains why they struggle when patients balk at treatment recommendations. Especially when patients express concerns over cost. But what are patients really asking… Continue On +
Drug Testing Your Dental Team
Let’s assume for a moment that your dental assistant is really struggling with her chair-side performance. She is having trouble concentrating, she is often short with patients, and she is consistently late… Continue On +
Dental Teams and Problem Solving
How can you and your dental team become better problem solvers? Consider three of the tips offered in the most recent edition of Inc. magazine. Be wary of any problem that has… Continue On +
Tough Conversations about Gum Disease
One of the most challenging aspects of gum disease is not in treating it; instead it’s how to talk to dental patients about their condition. This is especially true when patients, who… Continue On +
Fanatical Customer Service
Do you enjoy waiting on hold for customer service? How confident are you about receiving a helpful return call or email after you leave a message? In the book Switch by Chip… Continue On +
Being on Time for Work Matters
Dr. Seuss once asked, “How did it get so late so soon?” This is a question dental team members may ask as they roll into work too late to attend your huddle… Continue On +
Attitude for Growth
How do you foster growth within a dental practice when we have a less-than-ideal economy? The catalyst is effective leadership. But what makes a leader effective? Someone once said, “A good leader… Continue On +