Team Approach to Scheduling
Who is responsible for filling openings in your schedule? Many dental teams respond by motioning toward a stressed-out member of the front office team who has regular nightmares about cancellations. But if… Continue On +
Impress Your Dental Patients Before Treatment Starts
Wowing patients with great treatment is the goal of most dental practices; however you start making a memorable impression before treatment ever starts. In addition to focusing on delivering great care, also… Continue On +
Simple Tips for Coding Dental Exams Correctly
One of the most common questions dental teams ask is how to use the D0180 code for comprehensive periodontal evaluations. Some practices have used this code incorrectly when a hygienist does full… Continue On +
3 Common Bad Habits of Dental Practices
Someone once said, “Good habits are formed; bad habits we fall into.” Dental practices have formed many good habits, which lead to great patient experiences and well-run days. When dentists and teams… Continue On +
The Importance of Process
In many ways a process is much like a roadmap. It gives you step by step directions on how to get from point “A” to point “B”. Whenever driving long distances or… Continue On +
Asking Dental Patients for Referrals
The most challenging aspects of internal marketing are knowing when and how to ask patients for referrals. Dental teams commonly worry they will come across as too pushy if they ask patients… Continue On +
What Dental Teams Can Learn from Disney
If you have ever stood in line for a ride at Disney World, you are not the only person who notices how slow the line moves or how many upset children are… Continue On +
The Hygiene Team’s Role with an Effective Recall System
What role does your hygiene team play in implementing an effective recall system? This is a common question in dental practices. While the front team typically handles the recall program, the involvement… Continue On +
Do Not Get Scammed
As tax season jumps into full swing so do the criminals looking to take advantage of the unprepared. Turbo Tax actually halted the filing of many state returns this year due to… Continue On +
Medicare Decision Tree for Dentists
Do you see any Medicare eligible patients? If you are in the small minority of dentists who can answer “no” (primarily pediatric dentists who do not see disabled patients on Medicare), then… Continue On +
Getting Things Accomplished in a Dental Front Office
Block scheduling is not just an effective way to productively schedule dental patients, it is also a valuable tool for the front office team. Many dental front teams struggle to keep up… Continue On +
Why Medicare Deadlines Matter for Dentists
Even though Medicare Part B covers very few dental services, ignoring the June 1, 2015 and December 1, 2015 Medicare deadlines can have a profoundly negative impact on your dental practice. If… Continue On +