With Conflict Start with the Problem

When you experience conflict in your dental practice, it’s normal to focus on how to resolve the situation; however in your quest to restore balance to the team, you sometimes miss out… Continue On +

Oregon’s “Ban the Box” Law

Oregon has joined the list of states to pass a “Ban the Box” law. “Ban the Box” is a law that prohibits employers from asking a job applicant to answer a question… Continue On +

Dismissing Dental Patients

Let’s say you have a dental patient who you no longer want to see, whether it’s due to behavioral issues, non-compliance with treatment, or another challenge. What do you do next? It’s… Continue On +

The Value of Appreciation

If you want to get more from your dental team, consider giving something in return that goes beyond pay and benefits. Consider how you can do a better job of expressing your… Continue On +

Modifying Your Strategies to Manage Conflict

Think for a moment about a recent conflict. What was in dispute? Maybe the conflict was about the way you do something in your practice or how the team manages time. In… Continue On +

What You Can Learn from the Mistakes of the Prior Dentist

Imagine for a moment that you are searching for a new yard maintenance company to take care of your outdoor work. Are you looking for the company that can make the straightest… Continue On +

myRA Retirement Accounts Are Now Available Nationwide

This is a U.S. Treasury Department program aimed at low to middle income individuals as a starter account to encourage those that do not have access to employer-sponsored plans to become savers.… Continue On +

Dental Practice Growth Often Hinges on Hygiene

If you consistently attract strong numbers of new patients yet your hygiene schedule is not as busy as you would like, it’s time to look closely at the potential reasons. Dental practice… Continue On +

Medical Coding on Dental Claims

As of October 1, 2015, medical diagnostic codes are now needed on certain dental claims. Why? The decision dates back to 2009 when the Centers for Medicare and Medicaid Services pushed for… Continue On +

Can You Ever Be Objective?

How objective are you when it comes to making decisions? While we may think we are objective, we typically are anything but that. Consider what the American publisher and editor Henry R.… Continue On +

Profitable Hygiene Teams

How do you make your hygiene team more productive and profitable? Focus on the best care for your dental patients. For example, underperforming hygiene teams often miss opportunities to provide full or… Continue On +

Data Breach Coverage for Your Dental Practice

One of the worst things that could happen to your dental practice is to have a hacker access the protected health information of your patients. Then what would you do? You can’t… Continue On +