Marketing Never Stops In Your Dental Practice
Even though you may not think of it this way, every part of the dental patient experience offers you an opportunity to market your practice. This does not mean you are asking… Continue On +
Securing Your Patients’ Credit Card Information
You are most likely aware that credit cards are moving toward secure payments using chip technology. The secure technology is known as EMV (Euro, MasterCard, Visa), and since EMV will impact your… Continue On +
Oregon’s Minimum Wage Law
Oregon’s new minimum wage law went into effect on July 1, 2016. The new law established a series of rate increases beginning on July 1, 2016 through July 1, 2022. For July… Continue On +
Your Dental Team Is Motivated By More Than Compensation
If compensation was all that mattered to your dental team, then highly compensated teams would have few if any challenges. However, that is not the case. Whether your dental practice is big… Continue On +
IRS Scam
The IRS recently issued a consumer warning to be on the lookout for fake IRS notices. These fake notices try to trick taxpayers into making payments, or sending sensitive personal information to… Continue On +
How to Tell Patients You Dropped Their PPO
Let’s say you’ve done the appropriate analysis and you and your advisors have determined it’s best for the dental practice to drop a PPO plan. What do you tell your patients? If… Continue On +
How Effective Leaders Make Decisions
Sometimes you have to make challenging decisions in your dental practice concerning patient care, staff retention, equipment purchases, and more. In order to make the best decision for you and your practice,… Continue On +
Proactively Coach the Small Stuff
One of the most challenging situations for a dentist is how to respond when the team starts overlooking the small stuff. When the health history is not reviewed chair-side or charges for… Continue On +
Are You Really Welcoming New Patients?
Are you really welcoming new patients to your dental practice, or are you inadvertently turning them away? We are yet to see a sign proclaiming, “We have shut our door on new… Continue On +
The Hygiene Team’s Role with an Effective Recall System
What role does your hygiene team play in implementing an effective recall system? This is a common question in dental practices. While the front team typically handles the recall program, the involvement… Continue On +
Convey “Why” Patients Need to Schedule
Why does your dental patient need a crown? Why are you recommending a graft or an implant or a bruxism device? While you may communicate the need for each procedure in clinically… Continue On +
Interview Questions to Avoid
While it’s important to ask effective interview questions to help find the right fit for your practice, it’s equally critical to avoid venturing into restricted areas of inquiry. Knowing what not to… Continue On +