Planning for a Successful 2020
What needs to happen with your dental practice and team over the next year for 2020 to be considered a great success? As you consider what you would like to accomplish this… Continue On +
Guide More Patients to Schedule for Treatment
The following scenario occurs far too often in dental practices. You diagnose treatment and spend an appropriate amount of time explaining your recommendations, and you leave the operatory certain the patient will… Continue On +
Utilizing Perio Code D4346 Effectively
Starting with the CDT code update in 2017, a new perio code was created: D4346. This code is for scaling in the presence of generalized moderate or severe gingival inflammation. Just because… Continue On +
Steps to Take When the Schedule is Slow
How do you respond when you look at the schedule and see huge openings? While it is normal to be concerned, it is important to not become consumed with worry. There is… Continue On +
Deterring Embezzlement
Imagine for a moment that a generous person placed $1,000 in cash on your desk as a gift, but with the gift came a warning: “There is a 50% chance that someone… Continue On +
State Audit
The State of Oregon is stepping up their income analysis audit techniques. Recently we have seen state agencies, including the State of Oregon, increase their use and scope of the “Bank Deposits”… Continue On +
Oregon’s Workplace Fairness Act
The Oregon Workplace Fairness Act was signed into law earlier this year and grows out of the #MeToo movement. It is a broad change and covers all employers in Oregon. What do… Continue On +
When Do You Have to Pay Employees for Travel Pay?
There are multiple costs associated with meetings and continuing education involving a dental team. First, there is the total cost for the meeting or educational event, which includes meals and travel expenses… Continue On +
Law Update: Rest Periods for Expression of Breast Milk
The Oregon Legislature has expanded the protections for employees with a need to express breast milk. The expanded protections started on September 29, 2019. Oregon employers are required to allow employees to… Continue On +
Weeding Out “Difficult” Dental Patients
Do you have to be everyone’s dentist? While you may wish that you connected well with every patient in your chair and that everyone wanted you as their dentist, there are some… Continue On +
Should You Interview People with Gaps in Their Employment History?
If you are eager to find a great clinical or front office team member for your dental practice, you typically want to receive resumes that show longevity and achievement. However, in a… Continue On +
Show Your Dental Team That You Appreciate Them
“Don’t forget, a person’s greatest emotional need is to feel appreciated.” H. Jackson Brown, Jr. Dental teams have a great emotional need to feel appreciated. When the team feels appreciated, they are… Continue On +