Strategic Hiring
When you need to fill a position on your team, do you hire people who share your personality? The common tendency is for a dentist and/or the team member in charge of… Continue On +
Have Your Eyes Open for Talent
When is a good time to start recruiting for the next opening in your practice? It might surprise you to learn that right now is the ideal time, even if your current… Continue On +
Whithout Trust You Do Not Have Teamwork
One of the main reasons for team conflict is the lack of trust. If you ask your team members if they trust each other, many will initially say “yes.” But when you… Continue On +
Are Cancellation Fees Effective?
Many dental practices attempt to curb cancellations by charging a fee. But is this effective? Cancellation fees, coupled with appropriate phraseology, work well as a deterrent against patients who call to cancel… Continue On +
Growth Starts with Patient Comfort
Dentists understandably wonder how to grow their practice. Should they focus on direct mail or a better website or a new banner out front? How about starting with patient comfort. Ivan Misner,… Continue On +
Stay Out of Trouble with Discounts and Credits
One of the fundamental concepts about dental insurance billing is often missed by practices, and even though the oversights are typically innocent in nature, the consequences can be significant. The fundamental concept… Continue On +
The Sweet Sound of Our Own Name
Dale Carnegie once said, “When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.” As you consider how to make stronger connections with those creatures… Continue On +
Why Paying for a Bookkeeper Will Help Generate Wealth
When it comes to preparing the bookkeeping for your business it can often be a hard decision to either prepare it yourself, or to pay a bookkeeper to prepare it for you. … Continue On +
Inspiration from Inside of a Garage
How determined are you in the face of setbacks? Microbiologist Eri Gentry grew weary of the red tape surrounding cancer research and treatments, and in 2009 she created a lab in her… Continue On +
Getting the Most Out of Plan B
The mathematician James Yorke once said, “The most successful people are those who are good at Plan B.” How effective are you at shifting gears when things do not go as expected?… Continue On +
A Secure Practice Includes Passwords
If most of us are concerned about security, why do we make it so easy for hackers to crack our passwords? This is an even bigger deal when you are entrusted to… Continue On +
Overcoming Real Adversity
Have you ever wondered how well you would stand up to real adversity? I mean the real stuff. Imagine, for example, that you survived a plane crash, and you are now in… Continue On +