Giving OHP a Second Look

It is common for dentists and their teams to not want to accept patients from the Oregon Health Plan (OHP).  But is that the best course of action, especially since there are… Continue On +

Why Would One Want to Form an S-Corporation?

As with other corporations or LLCs, an S-corporation can provide its owners with legal protection; also known as Assets Protection or Limited Liability.  This can help protect the owner if someone decides… Continue On +

When Values Become Roadblocks

Have you ever considered if the values you instill in your team ever create roadblocks? For example, at the now-defunct and infamous WorldCom, management instilled the value of optimism at all times. … Continue On +

When We Are Pushed to Our Limits

Have you ever wondered what you are capable of doing if you were really pushed to your limits?  Teenager Tony Cavallo may not be alive today if his mom had not tapped… Continue On +

The Mental Stretch of Innovation

You never know when a different way of looking at things may turn into a key innovation.  Consider the findings of Virginia Apgar, anesthesiology professor at Columbia Medical School. In 1952, Virginia… Continue On +

Innovation is the Catalyst for Solving Big Issues

Big problems often call for innovative ideas.  This is especially true when your task is to fight malnutrition.  Howarth Bouis, an economist at the International Food Policy Research Institute, was determined to… Continue On +

Strategic Hiring

When you need to fill a position on your team, do you hire people who share your personality?  The common tendency is for a dentist and/or the team member in charge of… Continue On +

Have Your Eyes Open for Talent

When is a good time to start recruiting for the next opening in your practice?  It might surprise you to learn that right now is the ideal time, even if your current… Continue On +

Whithout Trust You Do Not Have Teamwork

One of the main reasons for team conflict is the lack of trust.  If you ask your team members if they trust each other, many will initially say “yes.”  But when you… Continue On +

Are Cancellation Fees Effective?

Many dental practices attempt to curb cancellations by charging a fee.  But is this effective? Cancellation fees, coupled with appropriate phraseology, work well as a deterrent against patients who call to cancel… Continue On +

Growth Starts with Patient Comfort

Dentists understandably wonder how to grow their practice.  Should they focus on direct mail or a better website or a new banner out front? How about starting with patient comfort. Ivan Misner,… Continue On +

Stay Out of Trouble with Discounts and Credits

One of the fundamental concepts about dental insurance billing is often missed by practices, and even though the oversights are typically innocent in nature, the consequences can be significant. The fundamental concept… Continue On +