Top Ten Myths About Introverts – Part I
I think most people believe they have a good understanding of what it means to be an introvert. In this two part series, we will uncover some of the myths about introverts. … Continue On +
Document, Document, Document!
On one hand electronic claim disbursements are a very good thing. Dental practices get paid much faster. On the other hand the quick turnaround can make you think the insurance claim was… Continue On +
The Power of Small Innovations
Small innovations are sometimes the most important. Just ask Jeffrey Karp, a researcher and professor at the Harvard Medical School. Karp and his team are working on an innovative means to make… Continue On +
Curbing Cancellations
One of the most frustrating things for a dental front office team is to build a productive schedule only to see it fall apart from cancellation after cancellation. At times this may… Continue On +
Make Integrity Contagious
Why is it that people act differently in a group than they would individually? Why would organizations put such little value in customer service, honesty, or the public good while doing everything… Continue On +
More Than Just Coins in a Jar
How many years of your life have felt like “just another year?” I contemplated this at a recent meeting of Toastmasters—a public speaking organization—where we were challenged to pick a coin from… Continue On +
The Importance of Diverse Training
Having a diverse background can sometimes elevate our creativity. Consider the case of Joe Davis, who has merged the fields of art and science to the benefit of MIT and Harvard Medical… Continue On +
Bet on your Staff
After you expend the time and resources to hire someone, how do develop your new team member to ensure she/he meets your expectations? Just because a new hire has experience doesn’t mean… Continue On +
Required Sick Leave in Portland
It is time to review your sick leave and time off policies if your business is in the City of Portland. The Portland City Council voted unanimously on March 13, 2013 to… Continue On +
The Value of Outside Thinking
Alpheus Bingham was a vice president at Eli Lilly when he noticed enormous sums of money were spent trying to solve various technical issues surrounding drug development. After many expensive failures, Bingham… Continue On +
Sound Business Practices from a Pawn Shop
If you want to understand what it takes to create a successful business look no further than Rick Harrison, owner of the Gold & Silver Pawn Shop in Las Vegas and star… Continue On +
Motivation: It’s Not All About the Money
Often when companies ask the question “what motivates you?”, one of the most common responses received would be “public recognition”. Many times this is listed above compensation and time off in the… Continue On +