Put Patients Back in the Patient Experience
What is sometimes lost in the new patient experience is, oddly enough, the new patient. The same issues can plague recall visits as well, making some patients resistant to returning to your… Continue On +
Is Your Dental Marketing Working?
Winston Churchill once said, “However beautiful the strategy, you should occasionally look at the results.” This certainly holds true for dental practice marketing. If you are trying to encourage more patients to… Continue On +
Dental Patient Retention Starts With the Connection You Make
Dentists and teams know that if you enter the operatory properly prepared, patient visits typically go smoothly. And patients are more likely to remain loyal to your practice when they consistently have… Continue On +
What If Insurance Doesn’t Cover It
You finish with your exam and set the patient up to review your findings. You make your recommendations for dental treatment and the patient seems to understand; however as soon as you… Continue On +
Nobody Schedules for Small Decay
Imagine you take your car in for an oil change. Your mechanic, in addition to changing your oil, inspects your engine. When your car is ready, your mechanic explains his findings: “Your… Continue On +
Effective Transitions Make for a Great Dental Patient Visit
Just as transitions are critical for the continuity of presentations we hear or articles we read, transitions are also important for the patient experience. Effective dental teams know how to seamlessly transition… Continue On +
A Simple Surprise to Increase Treatment Acceptance
Have you ever considered how something as simple as offering your dental patients a beverage in the waiting room or a warm towel to freshen up with after a visit can lead… Continue On +
Don’t Let Unused Benefits Go Down the Drain
Don’t let your dental patients toss their unused benefits down the drain. Now is the time to contact patients with pending dental treatment and encourage them to take advantage of unused insurance… Continue On +
Preparing for Leaves of Absence from Your Dental Practice
What do you need to have lined up before you take a leave of absence from your dental practice? The most important person to line up is a dentist to cover for… Continue On +
Team Approach to Scheduling
Who is responsible for filling openings in your schedule? Many dental teams respond by motioning toward a stressed-out member of the front office team who has regular nightmares about cancellations. But if… Continue On +
Impress Your Dental Patients Before Treatment Starts
Wowing patients with great treatment is the goal of most dental practices; however you start making a memorable impression before treatment ever starts. In addition to focusing on delivering great care, also… Continue On +
3 Common Bad Habits of Dental Practices
Someone once said, “Good habits are formed; bad habits we fall into.” Dental practices have formed many good habits, which lead to great patient experiences and well-run days. When dentists and teams… Continue On +