Expense Series Part 1
“How are my expenses looking?” is one of the most common questions we hear from our clients. Many doctors review the production and collection numbers and can instantly tell you whether their… Continue On +
How to Look Less Attractive to an Embezzler
If you want to minimize the likelihood of experiencing embezzlement, you need to think for a moment like an embezzler. Embezzlers want control and autonomy, they do not want anyone looking over… Continue On +
Effective Communication will Show You Care
A recent survey by the practice management firm Solutionreach indicated nearly one-third of patients consider switching dentists because they do not feel they are having great experiences. One of the main concerns… Continue On +
Make Your Vision Your Action
Malcolm Gladwell once said, “The visionary starts with a clean sheet of paper, and re-imagines the world.” If you were going to start with a clean sheet of paper, how would you… Continue On +
Dentists and Payment Arrangements
Who is the best person in your practice for making payment arrangements? It’s rare when the answer is the dentist; however dentists can easily get caught up in inquiries about money whenever… Continue On +
Addressing Conflict with Questions
The Dalai Lama once said, “Dialogue is the most effective way of resolving conflict.” However, it is very common to react to a situation involving conflict or to move away and not… Continue On +
What Makes a Dental Practice Valuable?
What drives the value of a dental practice? The answer goes beyond the assets you can see: the new technology, the recent remodel, and the updated software. Your most important asset in… Continue On +
Are You Considering Converting Your Home Into A Rental?
Article Highlights: Home Sale Gain Exclusion Home Sale Loss Rule Mortgage Interest Deductions When individuals buy new homes, they often consider turning their old homes into rentals rather than selling them. All… Continue On +
When Challenged Do You Fear the Worst or Just See Roses?
Douglas Everett, a British chemist and author, once said, “There are some people who live in a dream world, and there are some who face reality; and then there are those who… Continue On +
Tracking Failed and Cancelled Appointments
You know how disruptive and costly it is when patients fail to show up for dental appointments and you are left with big holes in your schedule. It’s equally frustrating when patients… Continue On +
Saying Goodbye to Problematic Dental Patients
Just as some of your patients wait too long to seek treatment for an infection, your dental practice may wait too long at times to dismiss problematic patients. And the delay is… Continue On +
It’s Not Just a Cleaning
Many times when dental patients call to cancel a hygiene visit, they will say, “But it’s just a cleaning.” While you may get frustrated at patients for devaluing important preventive care, keep… Continue On +