Children are Prime Targets for Identity Theft
One of the most surprising statistics about identity theft is that more than one million children were victims of identity theft and fraud last year (according to Javelin Strategy and Research). Fraud… Continue On +
Cyber Security – Protect Your Practice against Phishing
While you may be aware that cybercriminals want to break through the defenses of your computer, you may not realize the most popular form of attack involves phishing, or the sending of… Continue On +
How to Frame Change
Rick Goodwin once said the following about change: “One reason people resist change is because they focus on what they have to give up, instead of what they have to gain.” How… Continue On +
Challenging Situations Chairside Improve Communication and Leadership Skills
An African Proverb states, “Smooth seas do not make skillful sailors.” Just as turbulent seas craft skillful sailors, challenging situations chairside give dentists and teams an opportunity to improve communication and leadership… Continue On +
SALT Deduction – Battle Lines Have Been Set and Swords Have Been Drawn
Tax reform has limited the federal itemized deduction for state income and local government taxes (including property taxes), collectively referred to as the SALT deduction, to $10,000 a year. This set off… Continue On +
Kiddie Tax No Longer Based on Parents’ Tax Rate
Some years back, it was not uncommon for parents to put their investments in their dependent children’s names to take advantage of their children’s lower tax rates. Although the Uniform Gift to… Continue On +
Growing the Recall Patient Base
For dental practices that want to grow, adding new patients is very important; however another measure that is equally important is the growth of the recall patient base. Just because you add… Continue On +
Why Should You Have a Strong Harassment Policy?
As the spotlight continues to grow on workplace sexual harassment, it is more important than ever for companies to have a strong harassment policy. In 2016, the Equal Opportunity Employment Commission (EEOC)… Continue On +
Reducing Staff Costs
Not only is it challenging to recruit and retain a great dental team, but it is also challenging to keep staff costs under control. Your greatest asset, your team, is also your… Continue On +
Unwelcome Surprises with Extra Treatment Costs
Let’s assume your dental patient has been properly informed about treatment and agreed in writing to estimated out-of-pocket costs. Now the patient is receiving treatment for a crown; however an additional cavity… Continue On +
Qualifying Language Does Not Motivate Patients to Schedule
Since patients seek direction from their dentist, giving clear guidance about treatment needs is critical. If patients do not understand the importance of treatment, they are far less likely to schedule. Treatment… Continue On +
How to Catch Up on Past Due Accounts Receivables
Your practice can lose sight of past due accounts receivables during periods of staff transition, practice growth, and/or ineffective account follow through. When the problem is finally identified, past due accounts have… Continue On +