Resolving Unfilled Openings in Hygiene

Do you know how many appointments go unfilled in your hygiene schedule each month?  While it’s normal to have some openings due to sicknesses, it is more troubling when the openings were… Continue On +

Doctor: The Small Business Owner

Generally speaking, you are a doctor because you enjoy science, medicine, helping people and even the artistic component in sculpting teeth and creating a beautiful smile.  You did not become a doctor… Continue On +

Waiving Dental Deductibles and Co-payments

It is common for dentists, who want to help certain patients, to provide dental treatment for just what the insurance pays.  No co-payment or deductible is collected.  It is also common for… Continue On +

Placing Value on Pain Relief

Do you think a dental patient is happy when you relieve that person’s pain or alleviate some type of discomfort?  Of course your patient is happy.  Why then do so many dentists… Continue On +

Making the Most of CAD/CAM Technology

If Santa brought your dental practice a CEREC or an ED4, it’s important to keep several things in mind. Your front office team will most likely have questions about how to bill… Continue On +

What If Insurance Doesn’t Cover It

You finish with your exam and set the patient up to review your findings.  You make your recommendations for dental treatment and the patient seems to understand; however as soon as you… Continue On +

A Simple Surprise to Increase Treatment Acceptance

Have you ever considered how something as simple as offering your dental patients a beverage in the waiting room or a warm towel to freshen up with after a visit can lead… Continue On +

QuickBooks: Online vs. Desktop – Which is Best for You?

Intuit’s QuickBooks (QB) is the accounting software of choice for many small businesses.  I am often asked if it is better to purchase the desktop version or use the online version.  Let’s… Continue On +

Fraud and Embezzlement – Don’t be a Victim

In the current economy the average American’s income is falling and at the same time credit card debt is on the rise.  In this environment employee fraud and embezzlement becomes a very… Continue On +

The Importance of Reconciling Your Accounts Receivable

As a client of Fluence, you are likely aware that we tie down your accounts receivable (AR).  What does this mean and why do we do it? During the reconciling or “tying… Continue On +