The Importance of Failure

Imagine if you were labeled “the merchant of death.”  Would you consider yourself a failure?  That’s exactly how Alfred Nobel felt after his invention of dynamite led to such a label. Despite… Continue On +

Motivation is Contagious

Since you are a leader, you often faced with how to motivate your team.  But how do you motivate yourself? The philosopher William James once said, “Act as if what you do… Continue On +

Parting Ways with a Bad Attitude

Few things block the momentum of a team quite like a bad attitude.  Olympic gold medalist Scott Hamilton went so far as to suggest, “The only disability in life is a bad… Continue On +

Accountability in Dental Practices

If you want your team to demonstrate accountability, how do you promote this in your dental practice?  And what do you do that might undermine your efforts? For example, if an assistant… Continue On +

The Golden Rule

Growing up my mom always taught me to treat others the same way I wanted to be treated.  I was a little kid, so she usually said this after I was trying… Continue On +

Motivate by Making a Difference

One effective way to motivate a dental team is to show them how they make a difference.  When your team understands how their actions positively affect patient care, overall teamwork, and the… Continue On +

Top Ten Myths About Introverts – Part I

I think most people believe they have a good understanding of what it means to be an introvert.  In this two part series, we will uncover some of the myths about introverts. … Continue On +

Inspiration Not to Give Up

The movie, Rocky, was certainly an inspirational film, but how it came into existence is just as amazing. Sylvester Stallone was struggling to find acting work while he worked odd jobs which… Continue On +

Make Integrity Contagious

Why is it that people act differently in a group than they would individually?  Why would organizations put such little value in customer service, honesty, or the public good while doing everything… Continue On +

The Benefit of Interactions

Researchers Geoffrey West and Luis Bettencourt have discovered interesting characteristics about cities in the United States, namely that cities with denser populations spur greater productivity from each resident.  The denser the population,… Continue On +

More Than Just Coins in a Jar

How many years of your life have felt like “just another year?”  I contemplated this at a recent meeting of Toastmasters—a public speaking organization—where we were challenged to pick a coin from… Continue On +

Keep the Doors Open

If you want to increase production, do not miss the many opportunities to lead dental patients into your schedule.  And the important thing to keep in mind is those opportunities do not… Continue On +