When to Pay for Classes or Meetings
When do you have to pay for staff members to attend continuing education or meetings? Here are important points to remember. First, when the continuing education (CE) or meeting is mandatory, you… Continue On +
FLSA New Overtime Rule – Effective December 1, 2016
On May 18, 2016 the Department of Labor released the final overtime rule that will take effect on December 1, 2016. These changes will affect all employees currently classified as exempt. Employees… Continue On +
Coaching a Struggling Dental Team Member
How do you effectively coach someone who is making mistakes? Consider when a dental procedure that is running behind, where everything is going wrong, and a new, struggling assistant misplaces yet another… Continue On +
Oregon and Portland Ban the Box Laws
In case you missed it, the Oregon Legislature passed a Ban the Box Law that went into effect January 1, 2016. The law prohibits Oregon employers from asking job applicants about criminal… Continue On +
Accruing Time Off Under the Oregon Sick Leave Law
As hopefully all of our Oregon clients know, the Oregon Sick Leave law took effect on January 1, 2016 requiring sick leave for part-time and full-time employees. While the specifics of the… Continue On +
Oregon’s “Ban the Box” Law
Oregon has joined the list of states to pass a “Ban the Box” law. “Ban the Box” is a law that prohibits employers from asking a job applicant to answer a question… Continue On +
Modifying Your Strategies to Manage Conflict
Think for a moment about a recent conflict. What was in dispute? Maybe the conflict was about the way you do something in your practice or how the team manages time. In… Continue On +
Can You Ever Be Objective?
How objective are you when it comes to making decisions? While we may think we are objective, we typically are anything but that. Consider what the American publisher and editor Henry R.… Continue On +
Understanding Your Team
Effective leadership does not just involve the ability to get things accomplished. Good leaders are skilled at understanding other people’s perspectives. But what does it mean exactly to understand where someone else… Continue On +
Know What You’re Getting into before You Hire Someone
Whenever we discuss embezzlement prevention, we always include the following in our discussion: protect your practice by not hiring embezzlers. Whenever I communicate this to a group of dentists, I always see… Continue On +
Addressing Conflict with Questions
When you encounter conflict, your first instinct may be to counter what the other person is saying. Or, maybe you like to immediately offer suggestions for how to resolve each point. While… Continue On +
Being on Time for Work Matters
Dr. Seuss once asked, “How did it get so late so soon?” This is a question dental team members may ask as they roll into work too late to attend your huddle… Continue On +