Tracking Failed and Cancelled Appointments
You know how disruptive and costly it is when patients fail to show up for dental appointments and you are left with big holes in your schedule. It’s equally frustrating when patients… Continue On +
Saying Goodbye to Problematic Dental Patients
Just as some of your patients wait too long to seek treatment for an infection, your dental practice may wait too long at times to dismiss problematic patients. And the delay is… Continue On +
Oregon’s Minimum Wage Law
The next Oregon minimum wage increase will take effect on July 1, 2017. All employees pay rates need to reviewed to ensure they are being paid the minimum wage required. What is… Continue On +
3 Ways to Decrease Cancellations
Cancellations can ruin well-orchestrated schedules while draining valuable time from the dental team as they scramble to fill the openings. Instead of reacting to cancellations, consider how you can take three proactive… Continue On +
Going Above and Beyond for Emergency Patients
One of the most challenging calls for a dental team is from a patient in discomfort. If your schedule is busy, you may be stretched to find an opening for the patient.… Continue On +
Persistence with Unscheduled Dental Treatment
Albert Einstein once said, “It’s not that I’m so smart, it’s just that I stay with problems longer.” Persistence certainly aided Einstein’s remarkable accomplishments. And staying with problems longer by applying the… Continue On +
Reducing Cancellations in Your Dental Practice
Dental teams work hard to create schedules that are both productive and efficient. One of the biggest points of frustration in dental practices is to see a productive and efficient schedule fall… Continue On +
Carefully Review Insurance Claims
Sometimes after dental insurance pays a claim, you are left with a balance on the patient’s account—whether it’s a balance due or balance owing. Before you send a bill or issue a… Continue On +
Good Questions to Ask When Interviewing
Adding a new member to your dental team can seem daunting. How do you know that you are hiring the right person? Even when someone comes highly recommended, you never know for… Continue On +
New Form I-9
The U.S. Citizenship and Immigration Services (USCIS) has released the Revised Employment Eligibility Verification Form (Form I-9). The new Form I-9 is available at http://www.uscis.gov/files/form/i-9.pdf and all employers should being using this… Continue On +
Why Do Online Reviews Matter?
If you want to buy a new product that you know nothing about, where would you start? Many people would start by reading reviews about the product to learn the ins and… Continue On +
The Care-Focused Approach to Driving Hygiene Profitability
Congratulations to Mike Smith, CPA, ABV MS, for getting his blog published in the DMD Today! How do you make your hygiene team more productive and profitable? The answer more than likely… Continue On +