Making the Most of CAD/CAM Technology

If Santa brought your dental practice a CEREC or an ED4, it’s important to keep several things in mind. Your front office team will most likely have questions about how to bill… Continue On +

Helpful Tips from the Highly Productive

Someone once said, “Nothing makes a person more productive than the last minute.”  But what if you want to avoid the stress of the last minute and consistently utilize better habits. This… Continue On +

Outsourcing Your Payroll: One of the Keys to Happiness

As a business owner, one of the keys to your happiness is to outsource whenever you can.  Outsourcing your payroll will save you money, headaches and time. Payroll limits and rules are… Continue On +

Resistance to Change Might Be a Good Thing

Sometimes resistance to change is a good thing.  Yes, a good thing.  The key is to keep an open mind as you learn what is behind the resistance. I once met with… Continue On +

Don’t Be Mistaken for the Grinch

The Grinch isn’t just a holiday character.  When giving team members feedback, some people sound like the Grinch year round. So how do you give effective feedback?  First, it’s important to realize… Continue On +

Following the Herd

If you are alone in an unfamiliar building and you hear a fire alarm, how will you react?  Most of us will move, either to evacuate the building or to find out… Continue On +

Staying on Time

How often are you on-time with your dental patients?  Whenever I ask this question to dentists and teams, I typically get three distinct answers. Dentists are usually consumed with the present moment… Continue On +

Leadership as Clear as Low-Fat Milk

One of the most difficult tasks of a leader is providing clear direction.  What may seem obvious to us is often confusing to others.  So how do you provide clear direction? Consider… Continue On +

Is Your Dental Marketing Working?

Winston Churchill once said, “However beautiful the strategy, you should occasionally look at the results.”  This certainly holds true for dental practice marketing. If you are trying to encourage more patients to… Continue On +

What If Insurance Doesn’t Cover It

You finish with your exam and set the patient up to review your findings.  You make your recommendations for dental treatment and the patient seems to understand; however as soon as you… Continue On +

From Gum on the Sidewalk to Spontaneous Creativity

A wad of discarded chewing gum may look like trash to us but not to artist Ben Wilson.  For the last few years, Wilson has transformed these sticky nuisances into works of… Continue On +

Insurance Tips for PRR’s

For many years, dentists lacked a procedure code for placing something more than a sealant but less than the composite filling that extended into the dentin.  That changed in 2011 with the… Continue On +