What If Insurance Doesn’t Cover It

You finish with your exam and set the patient up to review your findings.  You make your recommendations for dental treatment and the patient seems to understand; however as soon as you… Continue On +

From Gum on the Sidewalk to Spontaneous Creativity

A wad of discarded chewing gum may look like trash to us but not to artist Ben Wilson.  For the last few years, Wilson has transformed these sticky nuisances into works of… Continue On +

Insurance Tips for PRR’s

For many years, dentists lacked a procedure code for placing something more than a sealant but less than the composite filling that extended into the dentin.  That changed in 2011 with the… Continue On +

Nobody Schedules for Small Decay

Imagine you take your car in for an oil change.  Your mechanic, in addition to changing your oil, inspects your engine.  When your car is ready, your mechanic explains his findings: “Your… Continue On +

What Popcorn Can Teach Us about Leadership

Researchers at Cornell University wanted to see what would happen if they gave movie-goers a free bucket of popcorn.  Now this wasn’t just any type of popcorn; it was engineered to be… Continue On +

The Importance of Failure

Is failure a reason to hang your head or are mistakes a gateway to greater success?  Most successful dentists had their share of treatment to re-do early in their career, but every… Continue On +

A Simple Surprise to Increase Treatment Acceptance

Have you ever considered how something as simple as offering your dental patients a beverage in the waiting room or a warm towel to freshen up with after a visit can lead… Continue On +

QuickBooks: Online vs. Desktop – Which is Best for You?

Intuit’s QuickBooks (QB) is the accounting software of choice for many small businesses.  I am often asked if it is better to purchase the desktop version or use the online version.  Let’s… Continue On +

Reducing Dental Appointment Cancellations

Imagine the nice vacations you could take if you could capture just a fraction of the cost of missed dental appointments.  The cost is also felt across the ocean.  The National Health… Continue On +

Taking the Pulse of Your Dental Practice

Dental practice software is powerful.  You can pull hundreds of pages of reports and gather an enormous amount of data.  But do you need all that to take the pulse of your… Continue On +

Fraud and Embezzlement – Don’t be a Victim

In the current economy the average American’s income is falling and at the same time credit card debt is on the rise.  In this environment employee fraud and embezzlement becomes a very… Continue On +

Sparks of Innovation Fly if Given a Chance

Brainstorming sessions with your dental team can provide sparks of innovation about everything from how to fine-tune the patient experience to how to increase referrals.  However, brainstorming in a less-that-supportive environment kills… Continue On +