A Secure Practice Includes Passwords
If most of us are concerned about security, why do we make it so easy for hackers to crack our passwords? This is an even bigger deal when you are entrusted to… Continue On +
Building Consensus with Martin Luther King, Jr.
Martin Luther King, Jr. was not only a great civil rights leader; he also knew a thing or two about leadership. He once said, “A genuine leader is not a searcher for… Continue On +
Placing Value on Pain Relief
Do you think a dental patient is happy when you relieve that person’s pain or alleviate some type of discomfort? Of course your patient is happy. Why then do so many dentists… Continue On +
Making the Most of CAD/CAM Technology
If Santa brought your dental practice a CEREC or an ED4, it’s important to keep several things in mind. Your front office team will most likely have questions about how to bill… Continue On +
Helpful Tips from the Highly Productive
Someone once said, “Nothing makes a person more productive than the last minute.” But what if you want to avoid the stress of the last minute and consistently utilize better habits. This… Continue On +
Outsourcing Your Payroll: One of the Keys to Happiness
As a business owner, one of the keys to your happiness is to outsource whenever you can. Outsourcing your payroll will save you money, headaches and time. Payroll limits and rules are… Continue On +
Resistance to Change Might Be a Good Thing
Sometimes resistance to change is a good thing. Yes, a good thing. The key is to keep an open mind as you learn what is behind the resistance. I once met with… Continue On +
Don’t Be Mistaken for the Grinch
The Grinch isn’t just a holiday character. When giving team members feedback, some people sound like the Grinch year round. So how do you give effective feedback? First, it’s important to realize… Continue On +
Following the Herd
If you are alone in an unfamiliar building and you hear a fire alarm, how will you react? Most of us will move, either to evacuate the building or to find out… Continue On +
Staying on Time
How often are you on-time with your dental patients? Whenever I ask this question to dentists and teams, I typically get three distinct answers. Dentists are usually consumed with the present moment… Continue On +
Leadership as Clear as Low-Fat Milk
One of the most difficult tasks of a leader is providing clear direction. What may seem obvious to us is often confusing to others. So how do you provide clear direction? Consider… Continue On +
Is Your Dental Marketing Working?
Winston Churchill once said, “However beautiful the strategy, you should occasionally look at the results.” This certainly holds true for dental practice marketing. If you are trying to encourage more patients to… Continue On +