Do You Really Want Team Members Who Multi-Task?
It’s common for dental practices to seek front office teams who can multi-task. But what does that really mean, and is multi-tasking a strength? The columnist Marilyn vos Savant once said, “Multi-tasking… Continue On +
Employee vs. Independent Contractor
The question of whether a worker is an independent contractor or employee for federal income and employment tax purposes is a complex one. It is intensely factual, and the stakes can be… Continue On +
What to Remember with the New Fluoride Codes
With all of the changes in the 2013 CDT codes, it may be easy to overlook how to properly bill out fluoride. In the past, there were separate adult and child fluoride… Continue On +
Remove the Training Wheels
One of the most difficult aspects of hiring someone new is knowing how to effectively incorporate training. How long before you challenge a new hire? Someone once said, “If you wait until… Continue On +
Don’t Mistake Wishes for Goals
Someone once said, “A goal without a plan is just a wish.” Which brings us to the typical conversation between managers and their teams where wishes are mistakenly paraded around as goals.… Continue On +
You May Need to Stop Thinking Big
Why think big when so many breakthroughs are happening at the nano level? And what can you learn from nanotechnology to improve time management? Let’s start with computer memory. As you have… Continue On +
Imagine If You Were King
Imagine if you received a call one day letting you know you were king of a small country. What would you do next? That was a question confronting Peggy Bartels approximately five… Continue On +
Reviewing Your Company’s Trends in QuickBooks
One easy way to get a one-page review of your company’s income and expense trends is to pull up a Profit and Loss report and modify the report so that it gives… Continue On +
Important Questions
What kind of dentist do you want to be? How do you want your patients to view you? What kind of business do you want to run? What are your personal goals? … Continue On +
Increase Collections at the Time of Service
The most effective way to keep your outstanding accounts receivables under control is to get your dental patients to pay at the time of service. Seems simply enough. Yet if you want… Continue On +
Get More Referrals by Giving Patients What They Want
Why should your dental patients refer their friends and family to your practice? Answering this question can help you know whether you are promoting your practice effectively. The common answer I hear… Continue On +
Let Go and Delegate
If your dental practice has employees, then you and your team cannot succeed without giving up some control. Sounds basic enough. We are all taught to share at and early age. Yet… Continue On +