Ideas for Block Scheduling

Henry Kissinger once said, “There cannot be a crisis today; my schedule is already full.”  How many times have dental practices felt the same way, and then the phone rings with a… Continue On +

Keep the Doors Open

If you want to increase production, do not miss the many opportunities to lead dental patients into your schedule.  And the important thing to keep in mind is those opportunities do not… Continue On +

The Value of Outside Thinking

Alpheus Bingham was a vice president at Eli Lilly when he noticed enormous sums of money were spent trying to solve various technical issues surrounding drug development.  After many expensive failures, Bingham… Continue On +

Protection for the Business Owner

If you are an employer, then one of the risks inherent to you is the risk of a claim or lawsuit brought by one of your employees.  All it takes is for… Continue On +

Make Peace with Your Inner Nag

If you want to get something accomplished, don’t just focus on your goals.  Start with your inner nag: that voice that regularly reminds you about the follow up you need to write… Continue On +

It Takes Determination, Not an Accident

How do you accomplish something significant?  Not by accident, that’s for sure.  Just ask Herb and Dorothy Vogel. The Vogels lived in a 450 square foot, one-bedroom apartment in New York City. … Continue On +

Do You Really Want Team Members Who Multi-Task?

It’s common for dental practices to seek front office teams who can multi-task.  But what does that really mean, and is multi-tasking a strength? The columnist Marilyn vos Savant once said, “Multi-tasking… Continue On +

Employee vs. Independent Contractor

The question of whether a worker is an independent contractor or employee for federal income and employment tax purposes is a complex one. It is intensely factual, and the stakes can be… Continue On +

What to Remember with the New Fluoride Codes

With all of the changes in the 2013 CDT codes, it may be easy to overlook how to properly bill out fluoride.  In the past, there were separate adult and child fluoride… Continue On +

Remove the Training Wheels

One of the most difficult aspects of hiring someone new is knowing how to effectively incorporate training.  How long before you challenge a new hire? Someone once said, “If you wait until… Continue On +

Don’t Mistake Wishes for Goals

Someone once said, “A goal without a plan is just a wish.”  Which brings us to the typical conversation between managers and their teams where wishes are mistakenly paraded around as goals.… Continue On +

You May Need to Stop Thinking Big

Why think big when so many breakthroughs are happening at the nano level?  And what can you learn from nanotechnology to improve time management? Let’s start with computer memory.  As you have… Continue On +