Backing Up Eaglesoft

One of the staple tasks of any dental office is backing up the practice management system at the end of every day, right before the staff leaves the office.  However, just because… Continue On +

Don’t Let Perfection Get in Your Way

We receive conflicting signals about perfection.  As Winston Churchill once said, “They say that nobody is perfect.  Then they tell you practice makes perfect.  I wish they’d make up their minds.”  Churchill… Continue On +

Medicare – Should You Become a Provider?

Why would a dental practice become a provider for Medicare?  Traditional Medicare does not cover dental services offered by most practices.  However, opting out of Medicare is a decision that requires careful… Continue On +

The Toll of Procrastination on Dental Staff Management

Napoleon Hill once said, “Procrastination is the bad habit of putting off until the day after tomorrow what should have been done the day before yesterday.”  Too many times dentists find themselves… Continue On +

Accountability in Dental Practices

If you want your team to demonstrate accountability, how do you promote this in your dental practice?  And what do you do that might undermine your efforts? For example, if an assistant… Continue On +

Treating vs. Billing Dentists

Adding an associate to a dental practice can bring a lot of positive benefits.  But initially it can also add to the complexity of billing for the associate’s services when the practice… Continue On +

Discounted Offers for New Dental Patients

Dentists need to be careful when they attract new patients to the practice with discounted offers.  What may seem like an innocent marketing tool can cause a number of headaches if you… Continue On +

The Golden Rule

Growing up my mom always taught me to treat others the same way I wanted to be treated.  I was a little kid, so she usually said this after I was trying… Continue On +

Use QuickBooks’ Tools — and Common Sense Procedures — To Prevent Financial Fraud

You work hard for your money. Strong internal controls can keep it from disappearing unnecessarily. You trust your employees or you wouldn’t have hired them. That’s what everyone says as they watch… Continue On +

Employing a Family Member

A way to reduce the overall family tax bill is by employing family members through your business, which allows you to shift income to them and provide them with employment benefits. Employing… Continue On +

Motivate by Making a Difference

One effective way to motivate a dental team is to show them how they make a difference.  When your team understands how their actions positively affect patient care, overall teamwork, and the… Continue On +

The Damaging Effects of Denial

What do we gain by ignoring a problem?  Does the denial of a conflict or challenge make it go away? Consider major manufacturing companies such as Toyota and General Electric.  Both have… Continue On +