Preparing for Leaves of Absence from Your Dental Practice
What do you need to have lined up before you take a leave of absence from your dental practice? The most important person to line up is a dentist to cover for… Continue On +
Team Approach to Scheduling
Who is responsible for filling openings in your schedule? Many dental teams respond by motioning toward a stressed-out member of the front office team who has regular nightmares about cancellations. But if… Continue On +
Impress Your Dental Patients Before Treatment Starts
Wowing patients with great treatment is the goal of most dental practices; however you start making a memorable impression before treatment ever starts. In addition to focusing on delivering great care, also… Continue On +
3 Common Bad Habits of Dental Practices
Someone once said, “Good habits are formed; bad habits we fall into.” Dental practices have formed many good habits, which lead to great patient experiences and well-run days. When dentists and teams… Continue On +
The Importance of Process
In many ways a process is much like a roadmap. It gives you step by step directions on how to get from point “A” to point “B”. Whenever driving long distances or… Continue On +
Asking Dental Patients for Referrals
The most challenging aspects of internal marketing are knowing when and how to ask patients for referrals. Dental teams commonly worry they will come across as too pushy if they ask patients… Continue On +
What Dental Teams Can Learn from Disney
If you have ever stood in line for a ride at Disney World, you are not the only person who notices how slow the line moves or how many upset children are… Continue On +
The Hygiene Team’s Role with an Effective Recall System
What role does your hygiene team play in implementing an effective recall system? This is a common question in dental practices. While the front team typically handles the recall program, the involvement… Continue On +
Medicare Decision Tree for Dentists
Do you see any Medicare eligible patients? If you are in the small minority of dentists who can answer “no” (primarily pediatric dentists who do not see disabled patients on Medicare), then… Continue On +
Why Medicare Deadlines Matter for Dentists
Even though Medicare Part B covers very few dental services, ignoring the June 1, 2015 and December 1, 2015 Medicare deadlines can have a profoundly negative impact on your dental practice. If… Continue On +
How to Handle Negative Online Reviews
What do you do when a dental patient posts a negative online review of your practice? A lot of dentists reach for the panic button just after they hit a punching bag.… Continue On +
Drug Testing Your Dental Team
Let’s assume for a moment that your dental assistant is really struggling with her chair-side performance. She is having trouble concentrating, she is often short with patients, and she is consistently late… Continue On +