3 Common Bad Habits of Dental Practices

Someone once said, “Good habits are formed; bad habits we fall into.” Dental practices have formed many good habits, which lead to great patient experiences and well-run days. When dentists and teams… Continue On +

The Importance of Process

In many ways a process is much like a roadmap. It gives you step by step directions on how to get from point “A” to point “B”. Whenever driving long distances or… Continue On +

Asking Dental Patients for Referrals

The most challenging aspects of internal marketing are knowing when and how to ask patients for referrals. Dental teams commonly worry they will come across as too pushy if they ask patients… Continue On +

What Dental Teams Can Learn from Disney

If you have ever stood in line for a ride at Disney World, you are not the only person who notices how slow the line moves or how many upset children are… Continue On +

The Hygiene Team’s Role with an Effective Recall System

What role does your hygiene team play in implementing an effective recall system? This is a common question in dental practices. While the front team typically handles the recall program, the involvement… Continue On +

Medicare Decision Tree for Dentists

Do you see any Medicare eligible patients? If you are in the small minority of dentists who can answer “no” (primarily pediatric dentists who do not see disabled patients on Medicare), then… Continue On +

Why Medicare Deadlines Matter for Dentists

Even though Medicare Part B covers very few dental services, ignoring the June 1, 2015 and December 1, 2015 Medicare deadlines can have a profoundly negative impact on your dental practice. If… Continue On +

How to Handle Negative Online Reviews

What do you do when a dental patient posts a negative online review of your practice? A lot of dentists reach for the panic button just after they hit a punching bag.… Continue On +

Drug Testing Your Dental Team

Let’s assume for a moment that your dental assistant is really struggling with her chair-side performance. She is having trouble concentrating, she is often short with patients, and she is consistently late… Continue On +

Dental Teams and Problem Solving

How can you and your dental team become better problem solvers?  Consider three of the tips offered in the most recent edition of Inc. magazine. Be wary of any problem that has… Continue On +

Attitude for Growth

How do you foster growth within a dental practice when we have a less-than-ideal economy?  The catalyst is effective leadership.  But what makes a leader effective? Someone once said, “A good leader… Continue On +

3 Stats to Monitor with New Dental Patients

Most dental practices spend time and resources trying to attract new patients to the practice.  Dentists and teams also work hard to ensure the patient experience is as positive as possible.  This… Continue On +