Going Above and Beyond for Emergency Patients
One of the most challenging calls for a dental team is from a patient in discomfort. If your schedule is busy, you may be stretched to find an opening for the patient.… Continue On +
Persistence with Unscheduled Dental Treatment
Albert Einstein once said, “It’s not that I’m so smart, it’s just that I stay with problems longer.” Persistence certainly aided Einstein’s remarkable accomplishments. And staying with problems longer by applying the… Continue On +
Make Room in Your Schedule for Growth
Many dental practices would like to experience growth, yet not every practice has room in their schedule to accommodate growth. In addition to having a plan of action for practice growth, you… Continue On +
How Well Can You Read Your Patients?
It is rare that dental-related issues slip by an experienced dentist and team. Tens of thousands of hours of experience and training ensure that even the faintest of concerns on an x-ray… Continue On +
Asking Dental Patients for Referrals
The most challenging aspects of internal marketing are knowing when and how to ask patients for referrals. Dental teams commonly worry they will come across as too pushy if they ask patients… Continue On +
Reducing Cancellations in Your Dental Practice
Dental teams work hard to create schedules that are both productive and efficient. One of the biggest points of frustration in dental practices is to see a productive and efficient schedule fall… Continue On +
Carefully Review Insurance Claims
Sometimes after dental insurance pays a claim, you are left with a balance on the patient’s account—whether it’s a balance due or balance owing. Before you send a bill or issue a… Continue On +
Good Questions to Ask When Interviewing
Adding a new member to your dental team can seem daunting. How do you know that you are hiring the right person? Even when someone comes highly recommended, you never know for… Continue On +
Know Yourself and Others to Make Better Decisions
Our decision making ability is greatly enhanced when we can discern what is happening around us as well as how we feel about the situation. In practice, this is often more difficult… Continue On +
How to Schedule More Hygiene Patients for Their Next Visit
Most dentists and hygiene teams will tell you that patients are scheduled for their next recall visit before they complete their hygiene appointment. However, when you actually measure how many patients are… Continue On +
New Form I-9
The U.S. Citizenship and Immigration Services (USCIS) has released the Revised Employment Eligibility Verification Form (Form I-9). The new Form I-9 is available at http://www.uscis.gov/files/form/i-9.pdf and all employers should being using this… Continue On +
Commonly Overlooked Dental Procedures
During the course of a busy day, dentists and their teams sometimes post production without accounting for every service performed. Three commonly missed dental procedures are limited scaling and root planing, crown… Continue On +