Jumpstart Your Day with a Great Morning Huddle

If constructed the right way, morning huddles can help jumpstart your day by improving teamwork and the overall flow of the day. In addition, patients benefit because the dentist and team are… Continue On +

Getting Google Reviews with Review Wizards

If you are not generating as many positive Google reviews as possible, you are at a competitive disadvantage since potential new patients rely on reviews to judge your practice. When new patients… Continue On +

Effective Transitions Make for a Great Dental Patient Visit

Just as transitions are critical for the continuity of presentations we hear or articles we read, transitions are also important for the patient experience.  Effective dental teams know how to seamlessly transition… Continue On +

What to keep in employee personnel files

No one enjoys dealing with paperwork, but the time spent to create and maintain personnel files will pay off over time. A personnel file that is created and maintained over time will… Continue On +

Steps to Take When the Schedule is Slow

How do you respond when you look at the schedule and see huge openings?  While it is normal to be concerned, it is important to not become consumed with worry.  There is… Continue On +

Tis the Season to Change Passwords

Since this is the season for saying goodbye to the old as we welcome in the new, it may be the perfect time to change your passwords. Having a secure dental practice… Continue On +

No Need to Run from Conflict

It is a common response to want to put on your running shoes whenever you hear about conflict. Wanting to get as far away from the challenge is understandable, although it’s far… Continue On +

Oregon Equal Pay Act of 2017

The Oregon Equal Pay Act of 2017 was signed by Oregon Governor Kate Brown earlier this year. The law extends pay equity to a variety of protected classes and prohibits employers from… Continue On +

How Much Production Are You Losing to Write Offs?

Let’s say your practice bills out $5,000 of production today. How much of that production would you expect to collect? There are typically differences between what is produced and collected, and the… Continue On +

Important Questions for Performance Reviews

One of the most common questions dentists have about performance reviews (after covering wage-related questions) involves what to cover during the meeting. Performance reviews are ideal opportunities to learn more about your… Continue On +

Big Treatment Plans

When patients have a lot on their treatment plans, they are typically the most in need of great dental care; however it is commonly a struggle to get these patients to schedule.… Continue On +

Washington Paid Sick Leave Law

Washington Initiative 1433 requires employers with one covered employee to provide paid sick leave to most employees beginning on January 1, 2018. All employees covered by the Washington Minimum Wage Law must… Continue On +