Getting Google Reviews with Review Wizards
If you are not generating as many positive Google reviews as possible, you are at a competitive disadvantage since potential new patients rely on reviews to judge your practice. When new patients… Continue On +
Effective Leadership Styles
Dentists who are effective leaders develop leadership styles that guide the team and practice to achieve desired goals. Since there is not one leadership style that is perfect for all situations, strong… Continue On +
How Can a Negative Review be a Good Thing?
Is there a way to avoid criticism? The writer Elbert Hubbard once said, “To avoid criticism, do nothing, say nothing, and be nothing.” Since your dental practice is in the business of… Continue On +
Show Patients You Care with Effective Handoffs
Have you ever had to repeat health-related concerns to multiple members of a healthcare team? Having to repeat yourself can prove extremely frustrating, especially if you or someone you love is in… Continue On +
When Team Members Are Not Getting Along
What do you do when members of your dental team are not getting along? Do you run the other direction in hopes that everything will work itself out? Typically, conflict does not… Continue On +
Where Does the Time Go?
Are you effective at managing your time? Many of us may not be as effective as we think, as discussed in the excellent book Deep Work by Cal Newport. For example, in… Continue On +
How Well Can You Read Your Patients?
It is rare that dental-related issues slip by an experienced dentist and team. Tens of thousands of hours of experience and training ensure that even the faintest of concerns on an x-ray… Continue On +
End the Exam Tug-of-War
A dentist is typically pulled multiple directions during the day, and this is especially true when it is time to do exams. Typically, the dentist is right in the middle of treatment… Continue On +
The Art of Dental Finance Podcast
One of the many benefits of belonging to the Academy of Dental CPAs (ADCPA) is that the Fluence team gains insights from dental CPA firms from across the country. Just as dentists… Continue On +
New Year Plan of Action
The start of a New Year brings an opportunity to make your dental practice and team even stronger. As you consider what you would like to accomplish this year, remember you need… Continue On +
Securing Your Patients’ Credit Card Information
You are most likely aware that credit cards are moving toward secure payments using chip technology. The secure technology is known as EMV (Euro, MasterCard, Visa), and since EMV will impact your… Continue On +
Team Meetings Where You Make Ideas Happen
How effective are your team meetings? You may feel like Dave Barry who once said, “If you had to identify, in one word, the reason why the human race has not achieved,… Continue On +