How Effective Leaders Make Decisions

Sometimes you have to make challenging decisions in your dental practice concerning patient care, staff retention, equipment purchases, and more. In order to make the best decision for you and your practice,… Continue On +

Choose Understandable Language When Talking with Dental Patients

One of the challenges consistently faced by dentists and teams is trying to guide patients to do what’s best for them.  And one of the reasons this is such a challenge is… Continue On +

Update on Medicare Part D Enrollment for Dentists

The Centers for Medicare and Medicaid Services (CMS) has once again delayed the implementation of ruling CMS-1459-F that calls for all providers (including dentists) who write prescriptions for Medicare beneficiaries to be… Continue On +

Proactive Steps for Insurance Audits

No one welcomes an insurance audit.  But the time to prepare for one is now, long before you receive notification from an insurance company.  Remember that an audit is an attempt to… Continue On +

Oregon and Portland Ban the Box Laws

In case you missed it, the Oregon Legislature passed a Ban the Box Law that went into effect January 1, 2016.  The law prohibits Oregon employers from asking job applicants about criminal… Continue On +

New Dental Patients – Balancing Convenience and Thoroughness

A common challenge with new dental patients is balancing their need for convenience with your need to do a thorough job.  When an established patient comes in for a regular visit, you… Continue On +

Data Breach Coverage for Your Dental Practice

One of the worst things that could happen to your dental practice is to have a hacker access the protected health information of your patients. Then what would you do? You can’t… Continue On +

Make Your Vision Your Action

Malcolm Gladwell once said, “The visionary starts with a clean sheet of paper, and re-imagines the world.” If you were going to start with a clean sheet of paper, how would you… Continue On +

Tires and Teeth

A dental practice can sometimes be viewed just like an automotive tire store. Not in the sense that they both sell similar products, or even have similar processes. What they have in… Continue On +

Preparing for Leaves of Absence from Your Dental Practice

What do you need to have lined up before you take a leave of absence from your dental practice? The most important person to line up is a dentist to cover for… Continue On +

3 Stats to Monitor with New Dental Patients

Most dental practices spend time and resources trying to attract new patients to the practice.  Dentists and teams also work hard to ensure the patient experience is as positive as possible.  This… Continue On +

When Your Hygiene Team Fears Being Wrong

Through my years of dental practice consulting, I have helped a lot of hygiene teams overcome barriers related to discussing treatment with patients.  In almost every situation, the doctor felt the hygienists… Continue On +