Steps to Take When the Schedule is Slow
How do you respond when you look at the schedule and see huge openings? While it is normal to be concerned, it is important to not become consumed with worry. There is… Continue On +
Deterring Embezzlement
Imagine for a moment that a generous person placed $1,000 in cash on your desk as a gift, but with the gift came a warning: “There is a 50% chance that someone… Continue On +
Oregon’s Workplace Fairness Act
The Oregon Workplace Fairness Act was signed into law earlier this year and grows out of the #MeToo movement. It is a broad change and covers all employers in Oregon. What do… Continue On +
When Do You Have to Pay Employees for Travel Pay?
There are multiple costs associated with meetings and continuing education involving a dental team. First, there is the total cost for the meeting or educational event, which includes meals and travel expenses… Continue On +
Law Update: Rest Periods for Expression of Breast Milk
The Oregon Legislature has expanded the protections for employees with a need to express breast milk. The expanded protections started on September 29, 2019. Oregon employers are required to allow employees to… Continue On +
Oregon Pregnancy Accommodation Law
Beginning January 1, 2020, Oregon employers with at least 6 employees must provide reasonable accommodations to employees and job applicants who have limitations related to pregnancy, unless doing so would impose undue… Continue On +
Weeding Out “Difficult” Dental Patients
Do you have to be everyone’s dentist? While you may wish that you connected well with every patient in your chair and that everyone wanted you as their dentist, there are some… Continue On +
Should You Interview People with Gaps in Their Employment History?
If you are eager to find a great clinical or front office team member for your dental practice, you typically want to receive resumes that show longevity and achievement. However, in a… Continue On +
Show Your Dental Team That You Appreciate Them
“Don’t forget, a person’s greatest emotional need is to feel appreciated.” H. Jackson Brown, Jr. Dental teams have a great emotional need to feel appreciated. When the team feels appreciated, they are… Continue On +
It’s Not Just a Cleaning
Many times when dental patients call to cancel a hygiene visit, they will say, “But it’s just a cleaning.” While you may get frustrated at patients for devaluing important preventive care, keep… Continue On +
Getting Google Reviews with Review Wizards
If you are not generating as many positive Google reviews as possible, you are at a competitive disadvantage since potential new patients rely on reviews to judge your practice. When new patients… Continue On +
Effective Leadership Styles
Dentists who are effective leaders develop leadership styles that guide the team and practice to achieve desired goals. Since there is not one leadership style that is perfect for all situations, strong… Continue On +