Make Peace with Your Inner Nag

If you want to get something accomplished, don’t just focus on your goals.  Start with your inner nag: that voice that regularly reminds you about the follow up you need to write… Continue On +

It Takes Determination, Not an Accident

How do you accomplish something significant?  Not by accident, that’s for sure.  Just ask Herb and Dorothy Vogel. The Vogels lived in a 450 square foot, one-bedroom apartment in New York City. … Continue On +

Do You Really Want Team Members Who Multi-Task?

It’s common for dental practices to seek front office teams who can multi-task.  But what does that really mean, and is multi-tasking a strength? The columnist Marilyn vos Savant once said, “Multi-tasking… Continue On +

Where Do We Find Insights

We have all had “ah-ha” moments when we finally figure out how to solve a challenge.  But where do the insights come from?  Researcher Mark Beeman wondered the same thing. As discussed… Continue On +

Remove the Training Wheels

One of the most difficult aspects of hiring someone new is knowing how to effectively incorporate training.  How long before you challenge a new hire? Someone once said, “If you wait until… Continue On +

Don’t Mistake Wishes for Goals

Someone once said, “A goal without a plan is just a wish.”  Which brings us to the typical conversation between managers and their teams where wishes are mistakenly paraded around as goals.… Continue On +

You May Need to Stop Thinking Big

Why think big when so many breakthroughs are happening at the nano level?  And what can you learn from nanotechnology to improve time management? Let’s start with computer memory.  As you have… Continue On +

Imagine If You Were King

Imagine if you received a call one day letting you know you were king of a small country.  What would you do next? That was a question confronting Peggy Bartels approximately five… Continue On +

Important Questions

What kind of dentist do you want to be?  How do you want your patients to view you?  What kind of business do you want to run?  What are your personal goals? … Continue On +

Increase Collections at the Time of Service

The most effective way to keep your outstanding accounts receivables under control is to get your dental patients to pay at the time of service.  Seems simply enough.  Yet if you want… Continue On +

Get More Referrals by Giving Patients What They Want

Why should your dental patients refer their friends and family to your practice?  Answering this question can help you know whether you are promoting your practice effectively. The common answer I hear… Continue On +

Let Go and Delegate

If your dental practice has employees, then you and your team cannot succeed without giving up some control.  Sounds basic enough.  We are all taught to share at and early age.  Yet… Continue On +