The Importance of Diverse Training
Having a diverse background can sometimes elevate our creativity. Consider the case of Joe Davis, who has merged the fields of art and science to the benefit of MIT and Harvard Medical… Continue On +
Bet on your Staff
After you expend the time and resources to hire someone, how do develop your new team member to ensure she/he meets your expectations? Just because a new hire has experience doesn’t mean… Continue On +
Getting Dental Patients to “Yes”
Whether you want to propose a certain treatment plan or schedule a hard-to-please patient at a specific time, one of the biggest obstacles you have to overcome is the fear that someone… Continue On +
Keep the Doors Open
If you want to increase production, do not miss the many opportunities to lead dental patients into your schedule. And the important thing to keep in mind is those opportunities do not… Continue On +
The Value of Outside Thinking
Alpheus Bingham was a vice president at Eli Lilly when he noticed enormous sums of money were spent trying to solve various technical issues surrounding drug development. After many expensive failures, Bingham… Continue On +
Sound Business Practices from a Pawn Shop
If you want to understand what it takes to create a successful business look no further than Rick Harrison, owner of the Gold & Silver Pawn Shop in Las Vegas and star… Continue On +
Motivation: It’s Not All About the Money
Often when companies ask the question “what motivates you?”, one of the most common responses received would be “public recognition”. Many times this is listed above compensation and time off in the… Continue On +
Make Peace with Your Inner Nag
If you want to get something accomplished, don’t just focus on your goals. Start with your inner nag: that voice that regularly reminds you about the follow up you need to write… Continue On +
It Takes Determination, Not an Accident
How do you accomplish something significant? Not by accident, that’s for sure. Just ask Herb and Dorothy Vogel. The Vogels lived in a 450 square foot, one-bedroom apartment in New York City. … Continue On +
Do You Really Want Team Members Who Multi-Task?
It’s common for dental practices to seek front office teams who can multi-task. But what does that really mean, and is multi-tasking a strength? The columnist Marilyn vos Savant once said, “Multi-tasking… Continue On +
Where Do We Find Insights
We have all had “ah-ha” moments when we finally figure out how to solve a challenge. But where do the insights come from? Researcher Mark Beeman wondered the same thing. As discussed… Continue On +
Remove the Training Wheels
One of the most difficult aspects of hiring someone new is knowing how to effectively incorporate training. How long before you challenge a new hire? Someone once said, “If you wait until… Continue On +