Top Ten Myths About Introverts – Part I
I think most people believe they have a good understanding of what it means to be an introvert. In this two part series, we will uncover some of the myths about introverts. … Continue On +
Curbing Cancellations
One of the most frustrating things for a dental front office team is to build a productive schedule only to see it fall apart from cancellation after cancellation. At times this may… Continue On +
Make Integrity Contagious
Why is it that people act differently in a group than they would individually? Why would organizations put such little value in customer service, honesty, or the public good while doing everything… Continue On +
The Benefit of Interactions
Researchers Geoffrey West and Luis Bettencourt have discovered interesting characteristics about cities in the United States, namely that cities with denser populations spur greater productivity from each resident. The denser the population,… Continue On +
More Than Just Coins in a Jar
How many years of your life have felt like “just another year?” I contemplated this at a recent meeting of Toastmasters—a public speaking organization—where we were challenged to pick a coin from… Continue On +
The Importance of Diverse Training
Having a diverse background can sometimes elevate our creativity. Consider the case of Joe Davis, who has merged the fields of art and science to the benefit of MIT and Harvard Medical… Continue On +
Bet on your Staff
After you expend the time and resources to hire someone, how do develop your new team member to ensure she/he meets your expectations? Just because a new hire has experience doesn’t mean… Continue On +
Getting Dental Patients to “Yes”
Whether you want to propose a certain treatment plan or schedule a hard-to-please patient at a specific time, one of the biggest obstacles you have to overcome is the fear that someone… Continue On +
Keep the Doors Open
If you want to increase production, do not miss the many opportunities to lead dental patients into your schedule. And the important thing to keep in mind is those opportunities do not… Continue On +
The Value of Outside Thinking
Alpheus Bingham was a vice president at Eli Lilly when he noticed enormous sums of money were spent trying to solve various technical issues surrounding drug development. After many expensive failures, Bingham… Continue On +
Sound Business Practices from a Pawn Shop
If you want to understand what it takes to create a successful business look no further than Rick Harrison, owner of the Gold & Silver Pawn Shop in Las Vegas and star… Continue On +
Motivation: It’s Not All About the Money
Often when companies ask the question “what motivates you?”, one of the most common responses received would be “public recognition”. Many times this is listed above compensation and time off in the… Continue On +