Three Important Agenda Points for Great Team Meetings
One purpose of regular team meetings is to collectively discuss what is affecting the performance of the dental practice. This means going deeper than just production and collection numbers to understand important… Continue On +
Motivating Insurance-Driven Patients
When dental patients tell you they will only do what insurance covers, it is not a reason to acquiesce. Instead, it’s a wakeup call for you and your team regarding how you… Continue On +
Shrink the Change and Grow Your Dental Practice
Someone once said, “Every time I find the meaning of life, they change it.” This feeling of constant change, which can feel overwhelming, is one of the main points of resistance when… Continue On +
Rest and Lunch Breaks for Your Dental Team
When your dental practice is busy and you are rushing from chair to chair, you are not typically paying attention to whether your team is taking their rest and lunch breaks. Therefore,… Continue On +
What Are You Really Saying To Dental Patients?
If you want to create stronger connections with your patients and have more people accept your recommendations for dental treatment, consider becoming fluent in body language. Most of our communication occurs non-verbally. … Continue On +
Improving Hygiene Production
Long term patient relationships are built in the hygiene chair, which is why your hygiene team is so important for dental practice growth. Your hygiene team also contributes significantly to practice production—really… Continue On +
Dental Marketing – The First Question
Wouldn’t it be nice if by simply opening your door wider you attracted more new patients? Unfortunately, people are not gathering outside your door like they do a donut shop, eager for… Continue On +
Finding the Right Associate Dentist
When you are busy enough to add an associate to your dental practice, it’s important to find a dentist who will reflect favorably on your practice. While that sounds straightforward, it’s more… Continue On +
Accountability in Dental Practices
If you want your team to demonstrate accountability, how do you promote this in your dental practice? And what do you do that might undermine your efforts? For example, if an assistant… Continue On +
Sharing Performance Information with Your Dental Team
Do you consistently share practice performance statistics and goals with your dental team? If the practice is doing poorly, you may hesitate to share numbers for fear the team will abandon ship;… Continue On +
How to Handle a Clash of New Patient Expectations
One of the worst-case scenarios for a dentist is to find significant decay on a new patient who expects everything is fine. How do you break the bad news without making the… Continue On +
Connecting with Overwhelmed Dental Patients
How do you connect with overwhelmed dental patients? It’s not easy. And since there is a better than average chance you will not guide overwhelmed patients to schedule for treatment, the most… Continue On +