New Overtime Rule Blocked

The new overtime rule which would have raised the Fair Labor Standards Act’s salary threshold was set to go into effect Thursday, December 1, 2016. A federal judge in Texas issued an… Continue On +

Tough Conversations about Gum Disease

One of the most challenging aspects of gum disease is not in treating it; instead it’s how to talk to dental patients about their condition. This is especially true when patients, who… Continue On +

Finding the Right Associate Dentist

When you are busy enough to add an associate to your dental practice, it’s important to find a dentist who will reflect favorably on your practice. While that sounds straightforward, it’s more… Continue On +

Setting a Timeframe for Dental Treatment

If you are like most people, when you make an important recommendation, you often put a timeframe around it; otherwise your suggestion does not carry as much weight. The same goes in… Continue On +

New CDT Code to Watch Closely

There are eleven new CDT codes for 2017 (effective on January 1, 2017), and one new code that has attracted a lot of attention is the D4346 – Scaling in the presence… Continue On +

Marketing Never Stops In Your Dental Practice

Even though you may not think of it this way, every part of the dental patient experience offers you an opportunity to market your practice. This does not mean you are asking… Continue On +

Your Dental Team Is Motivated By More Than Compensation

If compensation was all that mattered to your dental team, then highly compensated teams would have few if any challenges. However, that is not the case. Whether your dental practice is big… Continue On +

How to Tell Patients You Dropped Their PPO

Let’s say you’ve done the appropriate analysis and you and your advisors have determined it’s best for the dental practice to drop a PPO plan.  What do you tell your patients?  If… Continue On +

How Effective Leaders Make Decisions

Sometimes you have to make challenging decisions in your dental practice concerning patient care, staff retention, equipment purchases, and more. In order to make the best decision for you and your practice,… Continue On +

Proactively Coach the Small Stuff

One of the most challenging situations for a dentist is how to respond when the team starts overlooking the small stuff. When the health history is not reviewed chair-side or charges for… Continue On +

Are You Really Welcoming New Patients?

Are you really welcoming new patients to your dental practice, or are you inadvertently turning them away?  We are yet to see a sign proclaiming, “We have shut our door on new… Continue On +

Convey “Why” Patients Need to Schedule

Why does your dental patient need a crown?  Why are you recommending a graft or an implant or a bruxism device?  While you may communicate the need for each procedure in clinically… Continue On +