How Well Can You Read Your Patients?

It is rare that dental-related issues slip by an experienced dentist and team. Tens of thousands of hours of experience and training ensure that even the faintest of concerns on an x-ray… Continue On +

Asking Dental Patients for Referrals

The most challenging aspects of internal marketing are knowing when and how to ask patients for referrals. Dental teams commonly worry they will come across as too pushy if they ask patients… Continue On +

Reducing Cancellations in Your Dental Practice

Dental teams work hard to create schedules that are both productive and efficient. One of the biggest points of frustration in dental practices is to see a productive and efficient schedule fall… Continue On +

Carefully Review Insurance Claims

Sometimes after dental insurance pays a claim, you are left with a balance on the patient’s account—whether it’s a balance due or balance owing. Before you send a bill or issue a… Continue On +

Good Questions to Ask When Interviewing

Adding a new member to your dental team can seem daunting. How do you know that you are hiring the right person? Even when someone comes highly recommended, you never know for… Continue On +

Know Yourself and Others to Make Better Decisions

Our decision making ability is greatly enhanced when we can discern what is happening around us as well as how we feel about the situation. In practice, this is often more difficult… Continue On +

How to Schedule More Hygiene Patients for Their Next Visit

Most dentists and hygiene teams will tell you that patients are scheduled for their next recall visit before they complete their hygiene appointment. However, when you actually measure how many patients are… Continue On +

New Form I-9

The U.S. Citizenship and Immigration Services (USCIS) has released the Revised Employment Eligibility Verification Form (Form I-9). The new Form I-9 is available at http://www.uscis.gov/files/form/i-9.pdf and all employers should being using this… Continue On +

Commonly Overlooked Dental Procedures

During the course of a busy day, dentists and their teams sometimes post production without accounting for every service performed. Three commonly missed dental procedures are limited scaling and root planing, crown… Continue On +

Why Do Online Reviews Matter?

If you want to buy a new product that you know nothing about, where would you start? Many people would start by reading reviews about the product to learn the ins and… Continue On +

The Care-Focused Approach to Driving Hygiene Profitability

Congratulations to Mike Smith, CPA, ABV MS, for getting his blog published in the DMD Today! How do you make your hygiene team more productive and profitable?  The answer more than likely… Continue On +

Preparing for Leaves of Absence from Your Dental Practice

What do you need to have lined up before you take a leave of absence from your dental practice? The most important person to line up is a dentist to cover for… Continue On +