Oregon Equal Pay Act of 2017
The Oregon Equal Pay Act of 2017 was signed by Oregon Governor Kate Brown earlier this year. The law extends pay equity to a variety of protected classes and prohibits employers from… Continue On +
Oregon Sick Leave Law Amendment
Oregon is amending the Sick Leave Law as of January 1, 2018. The goal of the amendments is to provide further clarification. The law requires that employers provide paid or unpaid leave… Continue On +
How Much Production Are You Losing to Write Offs?
Let’s say your practice bills out $5,000 of production today. How much of that production would you expect to collect? There are typically differences between what is produced and collected, and the… Continue On +
Important Questions for Performance Reviews
One of the most common questions dentists have about performance reviews (after covering wage-related questions) involves what to cover during the meeting. Performance reviews are ideal opportunities to learn more about your… Continue On +
Big Treatment Plans
When patients have a lot on their treatment plans, they are typically the most in need of great dental care; however it is commonly a struggle to get these patients to schedule.… Continue On +
Are You Accidentally Turning New Dental Patients Away?
How many new dental patients do you turn away each month? Almost every dental team would say that new patients are never turned away, especially given how hard most practices work at… Continue On +
How to Have Effective Meetings
Someone once said, “A meeting is an event at which the minutes are kept and the hours are lost.” If your staff meetings seem like events where hours are lost and little… Continue On +
Qualifying Language Undermines Treatment Acceptance
What you say matters, especially if you are talking to dental patients. If you want to understand how qualifying language can undermine your diagnosis and call to action, consider the following two… Continue On +
Expense Series Part 5
Behind staffing costs, direct costs are typically the second largest expense category for dental practices. In the Portland area, a general dentist typically spends 12.3% of their collections on dental supplies and… Continue On +
How Can a Negative Review be a Good Thing?
Is there a way to avoid criticism? The writer Elbert Hubbard once said, “To avoid criticism, do nothing, say nothing, and be nothing.” Since your dental practice is in the business of… Continue On +
They Are Phishing You. Don’t Take the Bait!
You are probably as tired of hearing about ID theft, phishing, phone scams and other schemes as you are of the political infighting in Washington. However, for most people, protecting themselves against… Continue On +
Expense Series Part 4
Do you often send out hundreds of mailers and ask yourself “Am I paying too much to advertise, and is this even working?” If so, you are not alone. Advertising and promotional… Continue On +