Three Important Phrases That Increase Treatment Acceptance
One of the most frustrating aspects of dentistry is to go to great lengths to explain treatment needs only to have patients walk out the door without scheduling. Dentists and teams often… Continue On +
Jumpstart Your Day with a Great Morning Huddle
If constructed the right way, morning huddles can help jumpstart your day by improving teamwork and the overall flow of the day. In addition, patients benefit because the dentist and team are… Continue On +
Effective Transitions Make for a Great Dental Patient Visit
Just as transitions are critical for the continuity of presentations we hear or articles we read, transitions are also important for the patient experience. Effective dental teams know how to seamlessly transition… Continue On +
Steps to Take When the Schedule is Slow
How do you respond when you look at the schedule and see huge openings? While it is normal to be concerned, it is important to not become consumed with worry. There is… Continue On +
No Need to Run from Conflict
It is a common response to want to put on your running shoes whenever you hear about conflict. Wanting to get as far away from the challenge is understandable, although it’s far… Continue On +
Oregon Equal Pay Act of 2017
The Oregon Equal Pay Act of 2017 was signed by Oregon Governor Kate Brown earlier this year. The law extends pay equity to a variety of protected classes and prohibits employers from… Continue On +
Oregon Sick Leave Law Amendment
Oregon is amending the Sick Leave Law as of January 1, 2018. The goal of the amendments is to provide further clarification. The law requires that employers provide paid or unpaid leave… Continue On +
How Much Production Are You Losing to Write Offs?
Let’s say your practice bills out $5,000 of production today. How much of that production would you expect to collect? There are typically differences between what is produced and collected, and the… Continue On +
Important Questions for Performance Reviews
One of the most common questions dentists have about performance reviews (after covering wage-related questions) involves what to cover during the meeting. Performance reviews are ideal opportunities to learn more about your… Continue On +
Big Treatment Plans
When patients have a lot on their treatment plans, they are typically the most in need of great dental care; however it is commonly a struggle to get these patients to schedule.… Continue On +
Are You Accidentally Turning New Dental Patients Away?
How many new dental patients do you turn away each month? Almost every dental team would say that new patients are never turned away, especially given how hard most practices work at… Continue On +
How to Have Effective Meetings
Someone once said, “A meeting is an event at which the minutes are kept and the hours are lost.” If your staff meetings seem like events where hours are lost and little… Continue On +