Washington Paid Family Leave
Washington has passed a Paid Family and Medical Leave law which provides eligible employees paid leave for their own serious health condition (medical leave) or for family care (family leave). Washington’s Paid… Continue On +
Meals and Break Periods in Oregon
Do I have to give employees meal and break periods? How can I do that in an environment where we see patients and need to be available? Why can’t I just pay… Continue On +
Cyber Security – Protect Your Practice against Phishing
While you may be aware that cybercriminals want to break through the defenses of your computer, you may not realize the most popular form of attack involves phishing, or the sending of… Continue On +
How to Frame Change
Rick Goodwin once said the following about change: “One reason people resist change is because they focus on what they have to give up, instead of what they have to gain.” How… Continue On +
Coaching is Like Preventive Dentistry
One of the most challenging situations for a dentist is how to respond when the team makes mistakes. When the health history is not reviewed chair-side or charges for the day are… Continue On +
Challenging Situations Chairside Improve Communication and Leadership Skills
An African Proverb states, “Smooth seas do not make skillful sailors.” Just as turbulent seas craft skillful sailors, challenging situations chairside give dentists and teams an opportunity to improve communication and leadership… Continue On +
Growing the Recall Patient Base
For dental practices that want to grow, adding new patients is very important; however another measure that is equally important is the growth of the recall patient base. Just because you add… Continue On +
Why Should You Have a Strong Harassment Policy?
As the spotlight continues to grow on workplace sexual harassment, it is more important than ever for companies to have a strong harassment policy. In 2016, the Equal Opportunity Employment Commission (EEOC)… Continue On +
Reducing Staff Costs
Not only is it challenging to recruit and retain a great dental team, but it is also challenging to keep staff costs under control. Your greatest asset, your team, is also your… Continue On +
Unwelcome Surprises with Extra Treatment Costs
Let’s assume your dental patient has been properly informed about treatment and agreed in writing to estimated out-of-pocket costs. Now the patient is receiving treatment for a crown; however an additional cavity… Continue On +
Health Savings Accounts Fill Multiple Tax Needs
The Health Savings Account (HSA) is one of the most misunderstood and underused benefits in the Internal Revenue Code. Congress created HSAs as a way for individuals with high-deductible health plans (HDHPs)… Continue On +
Qualifying Language Does Not Motivate Patients to Schedule
Since patients seek direction from their dentist, giving clear guidance about treatment needs is critical. If patients do not understand the importance of treatment, they are far less likely to schedule. Treatment… Continue On +