Oregon Pregnancy Accommodation Law

Beginning January 1, 2020, Oregon employers with at least 6 employees must provide reasonable accommodations to employees and job applicants who have limitations related to pregnancy, unless doing so would impose undue… Continue On +

Weeding Out “Difficult” Dental Patients

Do you have to be everyone’s dentist?  While you may wish that you connected well with every patient in your chair and that everyone wanted you as their dentist, there are some… Continue On +

Should You Interview People with Gaps in Their Employment History?

If you are eager to find a great clinical or front office team member for your dental practice, you typically want to receive resumes that show longevity and achievement.  However, in a… Continue On +

Show Your Dental Team That You Appreciate Them

“Don’t forget, a person’s greatest emotional need is to feel appreciated.”  H. Jackson Brown, Jr.  Dental teams have a great emotional need to feel appreciated.  When the team feels appreciated, they are… Continue On +

It’s Not Just a Cleaning

Many times when dental patients call to cancel a hygiene visit, they will say, “But it’s just a cleaning.”  While you may get frustrated at patients for devaluing important preventive care, keep… Continue On +

Getting Google Reviews with Review Wizards

If you are not generating as many positive Google reviews as possible, you are at a competitive disadvantage since potential new patients rely on reviews to judge your practice. When new patients… Continue On +

Effective Leadership Styles

Dentists who are effective leaders develop leadership styles that guide the team and practice to achieve desired goals.  Since there is not one leadership style that is perfect for all situations, strong… Continue On +

Tax Issues Related to Divorce

Divorce is a traumatic event in anyone’s life, and the tax aspects are frequently overlooked, which can add to the distress. The following is an overview of many of the commonly encountered… Continue On +

Gift Tax Treatment of Tuition Plans

Qualified tuition plans (QTPs) provide a means for family members and others to save for the future educational needs of children. Investment earnings within a QTP account are tax deferred and not… Continue On +

How Can a Negative Review be a Good Thing?

Is there a way to avoid criticism?  The writer Elbert Hubbard once said, “To avoid criticism, do nothing, say nothing, and be nothing.”  Since your dental practice is in the business of… Continue On +

Show Patients You Care with Effective Handoffs

Have you ever had to repeat health-related concerns to multiple members of a healthcare team?  Having to repeat yourself can prove extremely frustrating, especially if you or someone you love is in… Continue On +

When Team Members Are Not Getting Along

What do you do when members of your dental team are not getting along?  Do you run the other direction in hopes that everything will work itself out?  Typically, conflict does not… Continue On +