Carefully Review Insurance Claims

Sometimes after dental insurance pays a claim, you are left with a balance on the patient’s account—whether it’s a balance due or balance owing. Before you send a bill or issue a… Continue On +

Medical Coding on Dental Claims

As of October 1, 2015, medical diagnostic codes are now needed on certain dental claims. Why? The decision dates back to 2009 when the Centers for Medicare and Medicaid Services pushed for… Continue On +

How to Collect What You Produce

Have you ever felt as if you were working really hard with a productive schedule yet cash was still tight?  There are several situations that can cause this, one of which is… Continue On +

Increase Collections at the Time of Service

The most effective way to keep your outstanding accounts receivables under control is to get your dental patients to pay at the time of service.  Seems simply enough.  Yet if you want… Continue On +

4 Ways to Improve Past Due Accounts Receivable

The amount your dental practice has in past due accounts receivable can quickly escalate without proper systems in place.  It’s not uncommon for busy teams to focus on just getting the billing… Continue On +

Managing Recall When the Dental Practice Is Busy

Even proactive dental teams encounter obstacles with managing effective recall systems.  One of the biggest challenges is when the practice is busy and the team puts less effort into recall and more… Continue On +

Coordination of Dental Benefits

One of the most difficult things to maneuver is coordinating benefits between two insurance companies.  The most common questions involve what you can bill the insurance companies and the patients.  Here are… Continue On +

How to Have Profitable Dental Hygiene Teams

Make your dental hygiene team more profitable How do you make your dental hygiene team more productive and profitable?  Focus on the best care for your dental patients. For example, under-performing dental… Continue On +

The Hygiene Team’s Role in Effective Recall Systems

Chasing after past-due dental patients with postcards and phone calls is time consuming, and the effort is a reminder of how important it is to schedule people way before it gets to… Continue On +

Informing Dental Patients about the Costs of Extra Treatment

The effective management of accounts receivable involves more than staying on top of past-due patients; it also includes troubleshooting situations that occur in the back. Eliminating missteps with the clinical team requires… Continue On +

An Effective Recall Program for Dental Practices

Too many times in dental practices, working the recall system is done as a reaction to a slow schedule.  When the practice is reasonable busy, recall is forgotten.  Obviously this is not… Continue On +

Method of Payment for Dental Accounts Receivable

One of the best ways to manage accounts receivable is to make sure you collect as much as possible at the time of dental service.  This sounds like common sense advice.  What… Continue On +